Timmer Wolfe
Wilton
Summary
Friendly and welcoming, with a keen ability to create a positive and inviting atmosphere. Hospitality professional with a background in creating seamless and enjoyable dining experiences for guests. Known for effectively managing guest interactions, reservations, and seating arrangements while maintaining a positive and organized environment. Team-oriented, with a focus on collaboration and adaptability to meet changing needs, and ensure guest satisfaction. Hardworking professional offers hospitality experience and enthusiasm for helping others.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Chili's Restaurant
12.2024 - Current
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously, while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Hostess
Squeeze Burger
09.2023 - 12.2024
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival, and provided a friendly and warm presence throughout the dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed customers of accurate wait times.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Answered phone calls to take orders, give information, and document reservations.
- Completed daily side work, and opening and closing duties without fail.
Education
Associate of Arts - Communications
Cosumnes River College
Sacramento, CA05-2026
High School Diploma -
Liberty Ranch High School
Galt, CA06-2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Conflict resolution
- Relationship building
- Coordinating tasks
- Problem-solving
- Team collaboration
- Task prioritization
- Friendly demeanor
- Effective multitasking
- Cleanliness and hygiene
- Menu memorization
References
1. Wendy Hagerman 916-997-7261
2. Ann Mercado 916-691-7253
3. Krista De Fraga 916-468-9474
Timeline
Restaurant Hostess
Chili's Restaurant
12.2024 - Current
Hostess
Squeeze Burger
09.2023 - 12.2024
Associate of Arts - Communications
Cosumnes River College
High School Diploma -
Liberty Ranch High School