Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Timla Thomas

Delta,BC

Summary

Efficient Office Administrator with Strong Organizational and Communication Skills. Proven ability to streamline office operations, manage data accurately, and foster effective communication within teams. Adept at prioritizing tasks, meeting deadlines, and leveraging MS Office to enhance productivity. Committed to supporting staff and ensuring the smooth functioning of office environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Cashier

Petro Canada
04.2024 - Current
  • Assist with responding and resolving customer concerns, escalating when necessary, as such fuel purchases and payments at the pump or inside the store
  • Maintaining cleanliness of the station, including restrooms, pump areas, and store
  • Stocking shelves, replenishing inventory, and organizing products in the convenience store
  • Monitoring fuel levels and ensuring safety protocols are followed around the pumps

Administrative Officer

Petroconcepts FZC
08.2017 - 12.2021
  • Develop a streamlined process for creating, preparing, and delivering reports to various departments
  • Implement a reporting schedule and automated distribution system to ensure timely delivery
  • Executed record filing system to improve document organization and management
  • Create a centralized communication hub to manage all incoming calls and messages effectively
  • Negotiated contracts with vendors and suppliers for office supplies, equipment, and services

Customer Relationship Officer

AJEIOS International FZC
01.2017 - 07.2017
  • Handling paperwork for new company registration
  • Handling Visa Application of clients
  • Maintaining Accounts records
  • Data entry & filing of documents
  • Identify customer needs and determine solutions to customer problems
  • Keep others informed and up to date about all relevant or useful information related to day-to-day activities
  • Understand and apply operating policies and procedures
  • Initiate a vendor negotiation and supplier relationship enhancement project to optimize office supplies, equipment, and services procurement
  • Research potential vendors and negotiate favorable terms, including pricing, delivery schedules, and support services
  • Regularly analyze feedback data and implement necessary adjustments to enhance project outcomes

Receptionist/Office Assistant

Lifeline Surgical trading
12.2014 - 03.2016
  • Develop a user-friendly feedback mechanism to gather insights on report quality, inventory management, document accessibility, and overall office communication experience
  • Handling paperwork of the trading equipment
  • Initiate a vendor negotiation and supplier relationship enhancement project to optimize office supplies, equipment, and services procurement
  • Prepare Invoices and receipts
  • Dealing with basic accounts
  • Maintaining registers & soft copy
  • Working on MS Office & Outlook
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Kept the reception area clean and neat to give visitors a positive first impression

Accounts Assistant /Cashier

Muthoot Finance Ltd
04.2013 - 07.2014
  • Met customer needs through polite, friendly, and attentive service
  • Addressed and resolved complaints quickly to maintain customer satisfaction
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies
  • Handled cash with high accuracy and took care to check bills for fraud
  • Operated cash register to record transactions accurately and efficiently
  • Complete a broad range of financial transactions (e.g., cash deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner

Smartclass Coordinator

Educomp Solutions
09.2011 - 03.2013
  • Gathered and organized materials to support operations
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
  • Maintaining registers, training teachers to use computers, training them to use projectors, helping them out in various subjects visually
  • Making PowerPoint presentation for various lessons & training teachers how to use the slide checking system whether it is working properly or not

Education

Master of Business Administration -

University Canada West
Vancouver, BC
09.2024

Skills

  • MS Word
  • MS PowerPoint
  • MS Excel
  • MS Outlook
  • MS Sway
  • SharePoint
  • Telephone Skills
  • Communication Skill
  • Administrative and Clerical Support
  • Customer Inquiries
  • Documentation
  • Billing and Invoicing
  • Teamwork
  • Making Appointments
  • Visitor Greet and Check-In
  • Critical Thinking and Analysis
  • Project Coordination
  • Time Management
  • Flexible and Adaptable
  • Planning and Execution
  • Ability to keyboard at 35 to 40 wpm
  • Time management skills
  • Work Ethic and Integrity
  • Written and verbal communication
  • Organizational abilities
  • Daily Reporting
  • Proficient in Software
  • Honest and Dependable
  • Active Listening
  • Team Collaboration
  • Adaptable and Flexible
  • Cooperative Attitude
  • Creative Thinking
  • Microsoft Office
  • Attention to Detail
  • Customer Service

Languages

English
Full Professional

Certification

University Canada West, Vancouver, BC, Master of Business Administration, 09/24

Timeline

Cashier

Petro Canada
04.2024 - Current

Administrative Officer

Petroconcepts FZC
08.2017 - 12.2021

Customer Relationship Officer

AJEIOS International FZC
01.2017 - 07.2017

Receptionist/Office Assistant

Lifeline Surgical trading
12.2014 - 03.2016

Accounts Assistant /Cashier

Muthoot Finance Ltd
04.2013 - 07.2014

Smartclass Coordinator

Educomp Solutions
09.2011 - 03.2013

Master of Business Administration -

University Canada West

Similar Profiles

CREATE PROFILE
Timla Thomas