Timera mayne
Brampton,ON
Summary
Compassionate Personal support worker known for high productivity and efficient task completion. Possess specialized skills in personal hygiene assistance, nutritional support, and mobility aid. Excel in communication, empathy, and patience to enhance client comfort and well-being.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Concierge
Amica Peel village
Brampton, Ontario
09.2023 - Current
- Assisted residents with daily needs and special requests.
- Coordinated transportation services for residents' appointments and outings.
- Managed front desk operations and maintained guest check-in processes.
- Ensured community spaces remained clean, welcoming, and well-organized.
- Scheduled maintenance requests and followed up with service providers.
- Fostered positive relationships with residents through attentive communication.
- Handled mail and package deliveries, keeping items secure.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Directed incoming calls and messages to appropriate staff or residents.
- Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
Personal Support Worker Student
Extendicare Burlock LTC
Burlington, Ontario
08.2025 - 09.2025
- Assisted residents with daily living activities and personal care.
- Communicated effectively with residents, families, and healthcare team members.
- Supported recreational activities to enhance resident engagement and well-being.
- Developed positive relationships with clients through active listening skills.
- Demonstrated knowledge of proper body mechanics when assisting patients with activities of daily living.
- Took initiative to ensure that all safety regulations were followed correctly during daily operations.
- Provided companionship by engaging in conversation and recreational activities with patients.
- Transported clients safely using wheelchairs, walkers or other assistive devices.
- Ensured client rights were respected at all times while providing support services.
- Observed for any changes in behavior or condition of the client and reported it immediately to the supervisor.
Education
Personal Support Worker - Personal Support Worker Program
Trillium Vocational Institute
Scarborough 05.2025 - 10.2025
Trillium
Skills
- Personal care
- Effective communication
- Client relationship management
- Health and safety compliance
- Reliable punctuality
- Emergency response
Certification
- NACC Personal support worker Certificate
- Gentle Persuasive Approach (GPA)
- CARES Dementia Certificate
- Crisis Intervention & Verbal De-escalation
- Emergency first Aid & CPR ( Level C)
- Food handler Certificate
Timeline
Personal Support Worker Student
Extendicare Burlock LTC
08.2025 - 09.2025
Personal Support Worker - Personal Support Worker Program
Trillium Vocational Institute
05.2025 - 10.2025
Concierge
Amica Peel village
09.2023 - Current
Trillium