Tim Woods
Aguanga
Summary
Seasoned professional with a robust background in operations management and customer service, notably at Oceans Pool Service. Excelled in business planning and sales negotiation, enhancing customer satisfaction significantly. Demonstrated exceptional multitasking and communication skills, ensuring seamless service delivery and fostering strong client relationships.
Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models, and optimizing inventory control procedures.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Owner/Operator
Oceans Pool Service
04.2005 - 10.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Pool Service Technician
Clean Sweep Pool Service
10.2002 - 04.2005
- Maintained optimal equipment performance with routine inspections, repairs, and replacements.
- Developed strong professional relationships with clients through clear communication channels regarding their needs and expectations.
- Performed installations of new pool equipment, ensuring seamless integration into existing systems.
- Demonstrated attention to detail when cleaning pool surfaces, skimmers, filters, pumps, and accessories for optimal performance.
- Improved customer satisfaction by providing consistent and thorough pool maintenance services.
Room Service, Restaurant Service
Doubletree Hotel
08.2000 - 10.2002
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
No Degree -
California State University, Fullerton
Fullerton, CAHigh School Diploma -
Linfield Christian School
Temecula, CA06-1998
Skills
- Operations management
- Documentation and reporting
- Business planning
- Sales negotiation
Certification
IPSSA water chemistry certification
Contractors license certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Owner/Operator
Oceans Pool Service
04.2005 - 10.2024
Pool Service Technician
Clean Sweep Pool Service
10.2002 - 04.2005
Room Service, Restaurant Service
Doubletree Hotel
08.2000 - 10.2002
No Degree -
California State University, Fullerton
High School Diploma -
Linfield Christian School
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