Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tim Rutter

Spruce Grove,AB

Summary

Dynamic professional with a rich background as a Sales Associate/Guitar Technician at Amadeus Music and a self-employed Guitarist and Instructor. Excelled in customer service and creative project implementation, showcasing exceptional problem-solving skills and team leadership. Proven track record of enhancing customer engagement and fostering repeat business through expert musical guidance and meticulous instrument care.

Overview

27
27
years of professional experience

Work History

Sales Associate/Guitar Technician

Amadeus Music
05.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Expertly demonstrated specialized guitar equipment to provide quality recommendations.
  • Built relationships with customers to encourage repeat business.
  • Provided timely and meticulous repair on guitars and other string instruments.
  • Corresponding with clients and product vendors to ensure quick and thorough problem solving
  • Managed returns, exchanges, refunds and warranty claims in accordance with store and manufacturer's policy.

Professional Guitarist, Singer and Instructor

Self Employed
09.1997 - Current
  • Played and sang music in a variety of styles at professional level in the Edmonton, AB area.
  • Maintained a large repertoire of musical pieces, vocal and instrumental, for group and solo performances.
  • Enjoyed many repeat engagements at bars, senior's homes, churches, folk club and concert stages including shows with the Edmonton Symphony Orchestra.
  • Taught private lessons to students of a wide range of ages and musical interests. In home business has been running since 2008.


Sales Associate

Giovanni Music
02.2017 - 03.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Diploma in Jazz Guitar Performance - Musical Performance

Humber College
Etobicoke
05-1992

Skills

  • Customer Service
  • Team Leadership and Collaboration
  • Pubic Speaking and Performance
  • Time Management

Languages

English
Native or Bilingual

Timeline

Sales Associate/Guitar Technician

Amadeus Music
05.2021 - Current

Sales Associate

Giovanni Music
02.2017 - 03.2021

Professional Guitarist, Singer and Instructor

Self Employed
09.1997 - Current

Diploma in Jazz Guitar Performance - Musical Performance

Humber College

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Tim Rutter