Tim Roberts
Surrey,BC
Summary
Reliable and upbeat team member successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with a strong work ethic.
Overview
34
34
years of professional experience
Work History
Franchisee Owner/Operator
Bosley's Pet Food
06.2012 - Current
- Successfully grew franchise to consistently generate over 2 million dollars in annual sales.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored industry trends to identify potential opportunities for growth or improvement within the franchise operation.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Streamlined operational processes for improved efficiency and reduced costs across all aspects of the franchise business.
Warehouse Worker
Certainteed Gypsum Canada Inc
07.2010 - 11.2018
- Used pallet jacks and forklifts to load and unload freight from flatbed trailers.
- Adapted to changing circumstances by quickly learning new mixing recipes and processes as required, maintaining productivity levels during transitions.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate warehouse needs.
- Loaded and unloaded cargo for receiving, dispatching, and staging of freight.
Truck Driver
Double J Trucking Ltd
11.2009 - 06.2010
- Operated 5 tonne roll off container truck
- Dropped and hooked trailers and changed configuration of equipment.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Warehouse Worker/Driver
Coast Paper& Supply Inc
04.2006 - 10.2008
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Responsible for effectively and safely operating guillotine
- Promoted to driver of 3 tonne truck with air brakes
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
Warehouse Worker/Driver
Unisource Canada
01.1990 - 08.2006
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Documented mileage, deliveries, pickups, customer issues and damages.
Education
Advanced Driver Training
Valley Driving School
Langley, BC06.2009
High School Diploma -
North Delta Secondary
North Delta, BC06.1987
Skills
- Business Networking
- Class A Commercial Driver's License
- Vehicle inspection abilities
- Product Promotion
- Sales Promotion
- Inventory Tracking and Management
- Performance Evaluation and Monitoring
- Customer Service Management
Timeline
Franchisee Owner/Operator
Bosley's Pet Food
06.2012 - Current
Warehouse Worker
Certainteed Gypsum Canada Inc
07.2010 - 11.2018
Truck Driver
Double J Trucking Ltd
11.2009 - 06.2010
Warehouse Worker/Driver
Coast Paper& Supply Inc
04.2006 - 10.2008
Warehouse Worker/Driver
Unisource Canada
01.1990 - 08.2006
Advanced Driver Training
Valley Driving School
High School Diploma -
North Delta Secondary
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