Tim Needham

Executive Sales and Customer Operations Leader driving three-year revenue growth to $43M from $7M annually for the largest and fastest growing healthcare talent marketplace

• Grew employer client base 4x to include 400+ employers across acute care health systems, home health providers, post-acute health systems, and staffing agencies
• Client base includes 15 of 30 largest acute care and home health systems and 70 of top 100 healthcare staffing agencies
• Provider clients include Kaiser Permanente, Advocate/Atrium, HCA, Tenet, Baylor, Bayada, Adventist Health and Mass General Brigham
• Achieved 6x revenue growth over three years with zero growth in sales team headcount
• Hired and managed employees to maximize productivity while training staff on best practices and protocols.

Executive leader for Sales and Customer Operations. Led successful revenue and client satisfaction turnaround resulting in successful exit via acquisition by Vocera/Stryker.

• Led strategic pivot from medication safety into Clinical Communications and Alerting segment
• Grew clinical communication segment revenue with acute care health systems to $12M from $5M annually
• Launched and developed Customer Success team; resulting efforts led to Top 3 KLAS Research rating for Clinical Communications, a key factor in Vocera acquisition

Developed, launched and commercialized Burwood's first dedicated advisory services practice

• Managed team of clinical informatics consultants, training professionals and solution architects to execute multi-year strategic advisory engagements valued between $50K-300K
• Flow-through implementation engagements during tenure brought >$10M in additional revenue
• Owned business strategy, led sales team, and served as delivery consultant in executive and industry research capacities

• Launched GTM strategy for strategic pivot to clinical communication and alerting segment; led enterprise acute care sales efforts with deal size $500K+

First Commercial leader onboard prior to product release for new healthcare technology business unit for Newell Rubbermaid [NASDAQ: NWL]. Launched and led all new sales, revenue and GTM efforts as executive leader over 9 year tenure.

• Drove annual revenue from $0 to $80M resulting in clear segment market share leadership
• Hired and developed complex sales organization of 40+ covering field sales, enterprise, business development, partner management, and international markets, supporting acute care EMR hardware, medication management, and telemedicine products and services
• Achieved 63% CAGR from 2008-2013