Tim Malik
Bowmanville
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
District Manager
Metroland Media
02.2019 - 01.2024
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
Customer Support Specialist
Home Depot
05.2010 - 01.2019
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Streamlined support processes for increased efficiency and reduced response times.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Collaborated with cross-functional teams to address customer concerns and improve overall service quality.
Store Standards Associate
Walmart
10.2007 - 04.2010
- Improved store cleanliness by diligently maintaining and organizing shelves, displays, and aisles.
- Enhanced customer satisfaction with efficient cart retrieval and organization for easy access.
- Promoted a safe shopping environment by promptly addressing spills and hazards in store areas.
- Contributed to sales growth through effective merchandise restocking and inventory management.
- Loaded packages onto pallets and into staging areas as directed.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
Education
Diploma - Accounting And Finance
North American College
Scarborough09.2023
High School Diploma -
Woburn Collegiate Institute
Toronto, ON06.2007
Skills
- Strategic Planning
- Financial Management
- Leadership skills
- Time management abilities
- Organizational Skills
- Customer Service
- Attention to Detail
Languages
English
Full Professional
Timeline
District Manager
Metroland Media
02.2019 - 01.2024
Customer Support Specialist
Home Depot
05.2010 - 01.2019
Store Standards Associate
Walmart
10.2007 - 04.2010
Diploma - Accounting And Finance
North American College
High School Diploma -
Woburn Collegiate Institute
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