Summary
Overview
Work History
Education
Skills
Timeline
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Tim Ko

Vancouver,BC

Summary

Accomplished General Manager for over 10 years at Cactus Restaurants Ltd., excelling in operations management and leadership, significantly enhancing team cohesion and customer satisfaction. Demonstrated expertise in strategy development and problem resolution, achieving notable sales growth. Skilled in training and coaching, fostering a positive and productive work environment.

Overview

23
23
years of professional experience

Work History

General Manager

Cactus Restaurants Ltd.
03.2020 - 04.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse teams of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Various Positions

Cactus Restaurants Ltd.
07.2001 - 04.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

Private Pilot's License - Fixed Wing

Chinook Helicopters Ltd
Abbotsford, BC
10.2024

Red Seal Apprenticeship - Culinary Arts

Vancouver Community College
Vancouver, BC
09.2007

Diploma of Culinary Arts - Culinary Arts

Pacific Institute of Culinary Arts
Vancouver, BC
06.2003

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Effective leader
  • Time Management
  • Training and coaching
  • Customer Relations

Timeline

General Manager

Cactus Restaurants Ltd.
03.2020 - 04.2024

Various Positions

Cactus Restaurants Ltd.
07.2001 - 04.2024

Private Pilot's License - Fixed Wing

Chinook Helicopters Ltd

Red Seal Apprenticeship - Culinary Arts

Vancouver Community College

Diploma of Culinary Arts - Culinary Arts

Pacific Institute of Culinary Arts

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Tim Ko