Tim Kaczmarek

As a Delivery Driver and Warehouse Worker at La-Z-Boy Furniture, I played a crucial role in ensuring timely deliveries and efficient warehouse operations;

• Efficient Deliveries: Safely transported furniture to customers' homes, consistently meeting delivery targets and enhancing customer satisfaction.
• Product Testing & Packaging: Conducted rigorous product testing to ensure high levels of quality, identifying and rectifying issues to guarantee product reliability and customer satisfaction.
• Customer Service: Provided exceptional customer service, addressing inquiries promptly and collaborating effectively with the customer service team to improve customer feedback and loyalty.

As an Oilfield Safety Officer at Safety Boss, I focused on enhancing safety and compliance in a high-risk industry;

• Safety Compliance Oversight: I conducted thorough inspections and audits to ensure adherence to safety regulations and implemented effective safety protocols.
• Safety Training and Education: I helped improve and run safety training programs, emphasizing best practices and hazard recognition for employees and clients.
• Emergency Response: I worked with industry leading emergency response members, minimizing downtime and potential environmental impact during emergencies by maintaining compliant response plans.

Leading daily store operations, supervising a variety of employees, and ensuring top tiered customer service;

• Effective Team Leadership and Supervision: As the manager on duty, I was responsible for leading and supervising a diverse team of employees during each shift. Provided clear guidance, coaching, and support to ensure Employees performed at their best.
• Exceptional Customer Relations: One of my primary duties was to uphold the store's reputation for excellent customer service. I took charge of resolving customer inquiries, addressing concerns, and managing complaints with a customer-centric approach.
• Efficient Inventory Management: Managing inventory was a critical aspect of my role. I conducted regular stock checks and collaborated closely with the inventory control team to maintain accurate stock levels.