Tim Hedge
St. Catharines,Ontario
Summary
Results-driven Warehouse/Operations Manager with expertise in inventory management and a proven track record of optimizing warehouse efficiency in fast-paced environments. Known for strong leadership and communication skills, fostering teamwork while delivering exceptional customer service. Demonstrated ability to implement best practices that enhance operational performance and drive productivity.
Overview
11
11
years of professional experience
Work History
Lumberyard/Warehouse Manager
HOME HARDWARE
St. Catharines, Ontario
09.2020 - 02.2025
- Maintain a clean, organized and stocked lumberyard/warehouse to ensure product availability for customer orders
- Oversaw daily logistics for receiving, shipping, and storage of product.
- Assign and quality check the picking of customer lumber orders to ensure accurate and timely delivery
- Provide leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behavior
- Executed timely loading/unloading of lumber, merchandise, and customer orders using forklift or raymond reach
Warehouse Manager
PORTMAN STUDIOS
St. Catharines, Ontario
04.2016 - 09.2020
- Coordinated work tasks with warehouse staff and monitored progress.
- Handled customer inquiries, processed payment details and contacted overdue accounts via phone.
- Monitored shipment progress to ensure timely delivery of goods.
- Directed and coached warehouse personnel on attendance management.
- Attended trade shows to boost company brand visibility.
- Oversee and manage full process of customer orders to meet deadlines.
Warehouse Manager
EXOCOR
St. Catharines, Ontario
04.2014 - 12.2015
- Conducted weekly cycle counts to manage and adjust inventory discrepancies.
- Ensured inventory was replenished by facilitating new purchase orders.
- Ensured prompt supplier responses to meet customer order deadlines.
- Enhanced customer satisfaction through effective communication with clients.
- Oversaw extensive daily logistics for receiving, shipping, and warehousing goods.
- Facilitated seamless experiences for walk-in customer transactions.
Education
Sales & Marketing
Niagara College
Welland, OntarioInventory Management
Sheridan College
Oakville, OntarioSkills
- Loading and unloading
- Daily cycle counting
- Safety standards
- Warehouse operations
- Shipping and receiving
- Logistics coordination
Timeline
Lumberyard/Warehouse Manager
HOME HARDWARE
09.2020 - 02.2025
Warehouse Manager
PORTMAN STUDIOS
04.2016 - 09.2020
Warehouse Manager
EXOCOR
04.2014 - 12.2015
Sales & Marketing
Niagara College
Inventory Management
Sheridan College
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