Proven track record in property management and client-oriented services, highlighted by a successful tenure at Royal LePage Signature. Leveraged negotiation expertise and real estate law knowledge to exceed client expectations, achieving significant customer satisfaction. Demonstrates exceptional teamwork and independent work capabilities, ensuring high-quality outcomes in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Real Estate Sales Associate
Royal LePage Signature
06.2014 - Current
Developed strong relationships with clients by providing exceptional customer service and timely communication.
Conducted open houses to showcase properties, generating interest and attracting potential buyers.
Streamlined the closing process by coordinating inspections, appraisals, title work, and other necessary documentation in a timely manner.
Communicated with clients to understand property needs and preferences.
Managed multiple transactions simultaneously with attention to detail and organization, meeting all deadlines consistently.
Owner Operator
The Bus Terminal Diner
11.2016 - 04.2019
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Real Estate Agent
Real Estate Homeward
12.2012 - 04.2014
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Advertised client properties through websites, social media, and real estate guides.
Maintained connections with clients to encourage repeat business and referrals.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Radio Talk Show Host
The Score, Hardccore Sports Radio Sirius 98
10.2009 - 04.2011
Stayed informed about current news events pertinent to the show''s target demographic, incorporating relevant discussion points into each broadcast.
Enhanced show''s reputation by consistently delivering high-quality interviews with notable personalities.
Addressed listener concerns or questions through thoughtful responses during live call-in sessions.
Monitored listener feedback through call-ins, emails, texts messages, maintaining a clear understanding of audience preferences and expectations.
Contributed ideas for new programming initiatives that led to the creation of popular segments within the show.
Cultivated a welcoming on-air environment that encouraged healthy debate among guests and callers alike.
Balanced humor and wit alongside serious conversation topics, providing an entertaining yet informative listening experience for audiences.
Education
Associate"s Degree - Television And Video Production
Algonquin College
Ottawa, ON
Real Estate Sales Associate - Real Estate
Onatario Real Estate Association
Toronto, ON
12.2012
Skills
Property Management
Real Estate Law
Social Media Marketing
Property Maintenance
Listing Presentation
Buyer Representation
Property Marketing
Property valuation
Seller Representation
Excellent teamwork
Highly Professional
Payment Collection
Interior Staging
Works well independently
Client-oriented
Negotiation expertise
Client Needs Assessment
Negotiation
Negotiation Management
Languages
English
Full Professional
Timeline
Owner Operator
The Bus Terminal Diner
11.2016 - 04.2019
Real Estate Sales Associate
Royal LePage Signature
06.2014 - Current
Real Estate Agent
Real Estate Homeward
12.2012 - 04.2014
Radio Talk Show Host
The Score, Hardccore Sports Radio Sirius 98
10.2009 - 04.2011
Associate"s Degree - Television And Video Production