Tim Drieman
Los Angeles
Summary
Achieved a Private Pilot License in August 2024, offering a strong foundation in aviation and a commitment to safety. Demonstrated leadership skills as Treasurer of the Cal Poly Humboldt Men's Rowing Club in 2022, overseeing financial operations and ensuring the club's fiscal stability. Adept at managing budgets and collaborating with diverse teams, resulting in successful fundraising initiatives and streamlined financial processes. Committed to excellence in both aviation and organizational management, seeking opportunities to contribute skills and passion in a dynamic professional environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hotel Front Desk Agent
Holiday Inn Express & Suites
08.2022 - 12.2024
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained strong relationships with guests, addressing concerns promptly and effectively to ensure repeat business.
- Collected room deposits, fees, and payments.
- Handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Trained new front desk agents on policies and procedures, ensuring consistent execution of hotel standards.
- Managed a high volume of incoming calls professionally while maintaining an exceptional level of customer service.
- Excelled in Opera Systems
- Managed and resolved any accounting errors found while working as Night Auditor.
- Ensuring Guests needs are met with a smile
FOH Team Member
Burgerim
04.2018 - 12.2020
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Utilized point-of-sale systems effectively, accurately entering orders and processing payments with minimal errors.
Data Entry Clerk
Sinai Temple
06.2018 - 08.2018
- Performed thorough input of information and ensured accuracy.
- Conducted comprehensive inventory audits.
- Miscellaneous work as assigned
- Internet research
- Comfortable working with a team
Dishwasher, Cashier and Stocker
Tante Boefie Restaurant
09.2016 - 07.2017
- Stocking supplies
- Managing orders
- Cashier, reconcile daily income
Education
Bachelor Of Business Administration And Management - Business Administration And Management
California State Polytechnic University, Humboldt
Arcata, CA12.2024
Skills
- Proficient in Microsoft office programs Including Opera Systems
- Excellent communication
- Multi-tasking
- Ability to prioritize work
- Organized
- Detail oriented
- Positive attitude
- Team player
- Excellent work ethic
- Self-motivated
- Reliable
- Accurate data input
- Double-check work
- Strong organizational skills
- Excellent attention to detail
- Quality data entry skills
- Comfortable conducting internet research
- Tech savvy
Hobbies and Interests
- Advanced soccer player
- Computers
Certification
Private Pilot License
Languages
Dutch
Native or Bilingual
English
Native or Bilingual
Timeline
Hotel Front Desk Agent
Holiday Inn Express & Suites
08.2022 - 12.2024
Data Entry Clerk
Sinai Temple
06.2018 - 08.2018
FOH Team Member
Burgerim
04.2018 - 12.2020
Dishwasher, Cashier and Stocker
Tante Boefie Restaurant
09.2016 - 07.2017
Private Pilot License
Bachelor Of Business Administration And Management - Business Administration And Management
California State Polytechnic University, Humboldt
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