Tim Bouchard
Kanata,Ontario
Summary
Organized bakery employee with in-depth knowledge of food safety and sanitation. Well-versed in monitoring bakery supply inventory and aiding management in compiling weekly and monthly orders. Meticulous [Job Title] offering thorough understanding of bakery operations, food and kitchen safety and customer service.
Overview
25
25
years of professional experience
Work History
Bakery Worker
Costco
770 Silver Seven Rd, Ottawa
10.2020 - Current
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Prioritized helping customers over completing other routine tasks in store.
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Streamlined bakery operations through the implementation of efficient work procedures and time management techniques.
Restaurant Server
Holiday Inn & Suites
101 Kanata Ave, Kanata, ON K2T 1E6
09.2002 - 12.2023
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Reduced wait times for diners through effective communication between front-of-house and back-of-house teams during peak hours.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Fast Food Worker
Tim Hortons
4060 Carling Ave
04.1999 - 09.2022
- Replenished serving stations with fresh food and cleaned up spills.
- Backed up servers by setting up trays and completing some food deliveries.
- Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Promptly resolved customer complaints, escalating major issues to supervisor.
Education
Bachelor of Arts - History
Carleton University
Ottawa, ON06.2003
Skills
- Accurate order fulfillment
- Attention to Detail
- Allergen awareness
- Food handling safety
Timeline
Bakery Worker
Costco
10.2020 - Current
Restaurant Server
Holiday Inn & Suites
09.2002 - 12.2023
Fast Food Worker
Tim Hortons
04.1999 - 09.2022
Bachelor of Arts - History
Carleton University