Tilottama Surti
Folsom
Summary
Accomplished SW Engineering Manager at Intel Corporation, adept in strategic planning and customer engineering. Spearheaded team charter establishment and optimized system power for multiple platforms, showcasing exceptional project management and stakeholder communication. Proven track record in personnel management and design optimization, enhancing client satisfaction and system performance.
Overview
24
24
years of professional experience
Work History
SW Engineering Manager
Intel Corporation
07.2019 - Current
- Established new team charter, hired multiple team members for the System power and performance optimization engineering team with clear mission and goals
- Provided platform PnP enabling support from Pre-Si planning to PV\PRQ and post PRQ for client platforms (Tiger Lake, Rocket Lake, Alder Lake, Raptor Lake, Meteor Lake, Lunar Lake)
- Provided customer voice to review PnP configuration for the Reference Platforms, Key PnP workloads. Released pre-Si PnP projections guidance to help with customer system chassis design needs. Published and addressed customer inquiries for the post Silicon Measured PnP Data guidance to customers
- Highlighted gaps wrto commercial client PnP needs and handled multiple End IT customer escalations.
- Handled complex system tuning needs and collaboration with Windows OS PPM for Intel Hybrid Platforms
Senior Technical Program Manager
Intel Corporation
04.2013 - 05.2019
- Provided management one-voice and led the cross geo matrixed team (50+ engineers) of customer engineers to launch 50+ customer designs for the the 2 Intel platforms (Intel 6th and 10th gen core microprocessor family code named Skylake and Icelake).
- Tracked customer design readiness, drove top issues prioritization and program direction with prompt communication to the internal and external stakeholders.
- Influenced next-generation CPU product planning through market insights and customer feedback, One Voice to drive engineering decisions based on customer requirements.
Manageability Engine FW - Platform Technologist
Intel Corporation
04.2006 - 04.2012
- Supported multiple planning and execution activities starting from Santa Rosa to HSW/Lynxpoint for Manageability Engine FW operations
- Drove various complicated requirement change requests for ME/PCH from definition to implementation along with addressing customer inquiries
- Executed platform workshops for multiple customer platforms to bring in on site to help resolve issues in Alpha, Beta and production phase
- Coordinated ME symposium event where 23 courses were delivered in 3 days; participated by 100+ attendees worldwide
- Defined ME PAE Sys Debug operations along with HSD definition to help organize ME FW sighting data via HSD along with indicators.
- Helped debug critical customer sightings during bring up and launch phase going from issue replication, debug triage and finding the root cause.
- Worked across multiple engineering disciplines to ensure all project needs were addressed within schedule constraints
Graphics Driver Customer Engineer
Intel Corporation
04.2001 - 04.2006
- Supported HP mobile on Intel 855GM and 915GM chipset from start till launch
- Helped define and prioritize new RCR requests
- Worked on ~1000 sightings disposition involving replication, working with developers and debug engineers to root cause and provide resolution along with providing timely communication by supporting weekly/daily calls
- Educated customers and field AEs on new Graphics Driver features by providing training courses at ISMC, PFT, FPET and other venues
- Helped coordinate generation of PRDs and SPS (SW Project Specs) along with writing multiple white papers for GFX specific features for customers
Education
Master of Science - Computer Science
Sacramento State University
Sacramento, CA06-2000
Skills
- Customer Engineering
- Project management
- Strategic planning
- Coaching and mentoring
- Decision-making skills
- Stakeholder communication
- Prioritization
- Personnel management
- Design optimization
- Performance updates
- Project coordination
- Planning and coordination
• 2016 – Intel Achievement Award
· 2016 – Intel Achievement Award - For defining and delivering, on a predictable schedule, multiple remarkable Mobile and Desktop Skylake products at Holiday’15"
Languages
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
SW Engineering Manager
Intel Corporation
07.2019 - Current
Senior Technical Program Manager
Intel Corporation
04.2013 - 05.2019
Manageability Engine FW - Platform Technologist
Intel Corporation
04.2006 - 04.2012
Graphics Driver Customer Engineer
Intel Corporation
04.2001 - 04.2006
Master of Science - Computer Science
Sacramento State University
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