Summary
Overview
Work History
Education
Skills
Certification
Continuous Learning
Professional Break
Timeline
Generic

Tilly Rey

Maple,ON

Summary

Motivated and adaptable Scrum Master with a demonstrated commitment to continuous improvement, leveraging a solid foundation in Scrum principles. Eager to apply practical experience in collaboration, planning, and conflict resolution to contribute effectively to agile teams. With a proven track record in facilitating successful agile practices, I am seeking a growth-oriented position where I can optimize team performance, promote transparency, and ensure the timely delivery of valuable software.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Scrum Master

Rogers Communications
10.2017 - 11.2020
  • Collaborated closely with the Product Owner to refine user stories, ensuring alignment with business goals
  • Worked jointly with developers in Sprint Planning meetings, cultivating a shared understanding of project requirements and priorities
  • Engaged stakeholders to define project scopes and priorities, ensuring alignment with business objectives
  • Facilitated effective communication channels between development teams and external stakeholders
  • Acted as a liaison between the development team and stakeholders, ensuring clear communication and understanding of project objectives
  • Conducted specialized training sessions on Agile methodologies, empowering team members and stakeholders to embrace Agile principles
  • Spearheaded the adoption of Agile metrics, facilitating data-driven decisions and improving sprint planning accuracy
  • Conducted discussions with the Product Owner to gather feedback on project progress, maintaining transparent communication channels
  • Mentored and coached team members on Agile methodologies, fostering a collaborative environment conducive to high performance.

Project Coordinator

Rogers Communications
11.2015 - 10.2017
  • Facilitated daily and weekly meetings with team leads, testing team, and Management team
  • Participated in daily support for Test Management Environment, bi-monthly support for Training Environment upgrade, and monthly support for Enterprise Release Management upgrades
  • Prepared daily reports and monthly SLA reports to provide Management with insights on all downtime/open/closed defects, batch requests, and deployment requests
  • Created Defects, Incidents, and Service Requests to help unblock testing and resolve Environment issues
  • Prepared Request for Change Forms for the change management process and coordinated for timely approvals, implementation, and validation of the requested changes
  • Followed up on open, unresolved, and testing downtime defects, set up conference calls with the development team, testers, and management to ensure root causes were identified and resolved
  • Provided timely project status updates to the Project Manager and maintained and updated company database, answered emails and calls, and maintained all record-keeping on a customized software program
  • Collaborated with cross-functional teams to enhance communication and improve project efficiency
  • Implemented process improvements to optimize workflow and reduce response times for issue resolution.

Scrum Master

Experian Decision Analytics
07.2013 - 10.2015
  • Orchestrated daily stand-ups and sprint reviews, actively involving the Product Owner in discussions
  • Worked with the Product Owner to manage the Product Backlog, ensuring it was well-defined, prioritized, and aligned with project goals
  • Led Sprint Planning sessions, fostering collaboration between the development team and the Product Owner
  • Resolved conflicts and dynamic challenges, collaborating with team leads to eliminate roadblocks
  • Led post-mortem analysis sessions, encouraging collaboration between development teams and the Product Owner for continuous improvement
  • Engaged with stakeholders in comprehensive project readouts, demonstrating a keen understanding of project intricacies
  • Spearheaded the adoption of Agile metrics, facilitating data-driven decisions and improving sprint planning accuracy
  • Conducted discussions with the Product Owner to gather feedback on project progress, maintaining transparent communication channels
  • Mentored and coached team members on Agile methodologies, promoting a collaborative environment conducive to high performance.

Education

Bachelor of Science -

University of Toronto
Toronto, ON

Skills

Technical Skills

Demonstrated a strong understanding of Scrum principles, methodologies, and best practices
Utilized agile metrics for data-driven decision-making and continuous improvement
Employed project management tools such as JIRA and Confluence
In the process of enrolling in the SAFe certification course to gain comprehensive knowledge of SAFe principles and methodologies, with a commitment to achieving certification and contributing to enterprise-level agility in the near future
Expertly led SCRUM ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives, ensuring well-defined and committed stories for optimal sprint outcomes
Proactively identified and addressed impediments for smooth sprint execution, collaborating with IT, DevOps, and other teams to ensure continuous productivity

Soft Skills

Ensured clear and concise communication within cross-functional teams, stakeholders, and external partners
Demonstrated agility in adapting to changing project requirements, instilling a culture of flexibility and continuous improvement
Cultivated an environment of open dialogue, idea-sharing, and collective problem-solving among cross-functional teams
Proactively addressed impediments, taking ownership to ensure smooth sprint execution

Certification

  • Certified Scrum Master (CSM), Scrum Alliance, Toronto, ON, 10/19
  • SAFe Certification (in progress)

Continuous Learning

  • Actively studying and exploring Extreme Programming (XP) methodologies, leveraging insights from "Extreme Programming Explained" by Kent Beck.
  • Delving into the intricacies of scaling Agile methodologies, enriching understanding and paving the way for enhanced team collaboration.
  • Enrolled in SAFe training to obtain certification in Agile scaling methodologies (anticipated completion date).
  • Reading extensively on facilitating Agile teams, coaching Agile and Scrum teams, and effectively dealing with dysfunctional teams. Current focus includes:
  • The Five Dysfunctions of a Team" by Patrick Lencioni
  • Agile Retrospectives: Making Good Teams Great" by Esther Derby and Diana Larsen
  • Collaboration Explained: Facilitation Skills for Software Project Leaders" by Jean Tabaka
  • Coaching Agile Teams: A Companion for ScrumMasters, Agile Coaches, and Project Managers in Transition" by Lyssa Adkins
  • Facilitating Agile Meetings: A Practical Guide with Examples" by Richard Kasperowski

Professional Break

[Jan 2021 - Oct 2023] Dedicatedly served as a primary caregiver for my family, prioritizing their well-being during challenging times. Engaged in freelance technical writing projects to contribute financially while accommodating the flexibility required for caregiving. Throughout this period, committed to continuous learning, exploring Agile methodologies. This career break, centered on family and sustained professional development, uniquely positions me to integrate caregiving experiences with a deep understanding of evolving Agile practices in my future professional endeavors.

Timeline

Scrum Master

Rogers Communications
10.2017 - 11.2020

Project Coordinator

Rogers Communications
11.2015 - 10.2017

Scrum Master

Experian Decision Analytics
07.2013 - 10.2015

Bachelor of Science -

University of Toronto

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Tilly Rey