Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tijana Gligoric

STITTSVILLE,ON

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

24
24
years of professional experience

Work History

Assistant Manager, RDT in Charge, QA

Watersedge Dental Laboratory
12.2016 - Current
  • Polished completed molds and prostheses and maintained high standards of final products for best-in-class care.
  • Collaborated with dentists to create accurate dental restorations, improving patient satisfaction.
  • Developed custom color matching techniques for improved aesthetic results in dental prosthetics.
  • Read prescriptions or specifications and examined models or impressions to determine design of dental products to be constructed.
  • Verified appliance conformance with specifications and accuracy of occlusion using microscope, articulators, and other tools.
  • Contributed to marketing efforts by creating visually appealing sample cases for display at industry trade shows or educational events, showcasing skillset within our lab facility.
  • Performed quality control checks on completed cases before shipment, reducing need for costly remakes or adjustments.
  • Worked closely with other specialists like orthodontists and periodontists when necessary to deliver comprehensive treatment plans for patients requiring multi-disciplinary care.
  • Trained and supervised other dental technicians or dental laboratory bench workers.
  • Mastered various software programs utilized within field of dental technology, increasing proficiency in designing digital restorations.
  • Streamlined laboratory processes for increased efficiency and faster turnaround times.
  • Removed excess metal or porcelain and polished surfaces of prostheses or frameworks using polishing machines.
  • Assisted functionality of completed models with help of apparatus mimicking human bite and adjusted devices to enhance performance.
  • Built and shaped artificial gums to achieve snug, comfortable fit in patient's mouth.
  • Mentored junior technicians, providing guidance on best practices and techniques in dental technology.
  • Adhered to strict infection control protocols while handling patient impressions or models, protecting both laboratory staff and the end-user from potential cross-contamination risks.
  • Maintained clean and organized work environment to ensure safety and compliance with industry standards.
  • Implemented preventive maintenance schedules for lab equipment, prolonging lifespan of valuable tools and machinery used in daily operations.
  • Produced high-quality dental prosthetics using combination of traditional hand techniques and modern digital fabrication methods, ensuring consistent results across all cases.
  • Communicated effectively with team members to coordinate case priorities and ensure timely delivery of quality products.
  • Completed extensive wear tests to assess designs for long-term durability.
  • Constructed artificial metal and porcelain teeth with attractive finishes and durable frameworks.

Quality Assurance, Registered Dental Tecnoligiest

Watersedge Denal Laboratory
12.2015 - Current
  • Ensuring proper design, construction, repair or alteration of dental prosthetic, restorative, and orthodontic devices.
  • To educate, consult and help dental technology assistants

Dental Ceramist

Watersedge Dental Laboratory
06.2014 - Current
  • Enhanced dental restoration quality by accurately matching tooth shades and designing custom ceramic crowns and bridges with all available materials in dental market
  • Meticulously crafted veneers, implants, and various prosthetic devices to meet individual patient needs.
  • Developed skills working with zirconia and e.max restorations, ensuring durability and natural appearance.
  • Completed repairs on various types of apparatus, monitoring work closely to maintain accuracy and meet patient needs.
  • Collaborated with dentists to ensure proper fit and function of restorations, resulting in high patient satisfaction.
  • Tested completed appliances for functionality before shipping them to patients or dental offices.
  • Managed multiple cases simultaneously while maintaining exceptional attention to detail and prioritizing workloads efficiently.
  • Polished completed molds and prostheses and maintained high standards of final products for best-in-class care.
  • Assisted functionality of completed models with help of apparatus mimicking human bite and adjusted devices to enhance performance.
  • Built and shaped artificial gums to achieve snug, comfortable fit in patient's mouth.
  • Attended industry conferences and workshops to stay informed on the latest developments in dental ceramics technology.
  • Contributed artistic expertise in creating natural-looking restorations that met patients'' aesthetic desires.
  • Read prescriptions or specifications and examined models or impressions to determine design of dental products to be constructed.
  • Removed excess metal or porcelain and polished surfaces of prostheses or frameworks using polishing machines.
  • Maintained a clean and organized work environment, ensuring compliance with safety regulations and best practices.
  • Adhered to specifications to craft well-fitting appliances.

Denture Technician

Watersedge Dental Laboratory
09.2022 - 04.2023
  • making custom trays, bite blocks, teeth set up, finish and polishing cases for
  • aclylic dentures
  • complite dentures
  • implant overdentures
  • cast partial dentures

Ortodontics Techician

Watersedge Dental Laboratory
06.2015 - 10.2015


  • fabrication and finishing Ortho appliances:
  • Nightguards,
  • Snoring appliances (EMA, Sleepease, protrusive monoblock)
  • Essix retainers
  • clear liners
  • sport guards,
  • Proform nightguards

Quality Control

DTI- Microdental
03.2014 - 06.2014

- Ensure proper design, and right material for crown and bridge work.

-read prescription, understand prescription and to make sure we followed dentist request.

-ensure right fit using microscop and right occlusion using articulator.

-help technician with porcelain work

-CAD CAM design of crown and bridge work


Dental Ceramist

DTI - Microdental
07.2012 - 06.2014
  • Meticulously crafted veneers, implants, and various prosthetic devices to meet individual patient needs.
  • Enhanced dental restoration quality by accurately matching tooth shades and designing custom ceramic crowns and bridges.
  • Developed skills working with zirconia and e.max restorations, ensuring durability and natural appearance.
  • Managed multiple cases simultaneously while maintaining exceptional attention to detail and prioritizing workloads efficiently.
  • Polished completed molds and prostheses and maintained high standards of final products for best-in-class care.
  • Assisted functionality of completed models with help of apparatus mimicking human bite and adjusted devices to enhance performance.

Dental Plaster Technician

Cosmo Dental Laboratory
03.2010 - 07.2012
  • disinfection of impressions, pouring and makin presentable model work for fabrication of dental devises.
  • fine trimming margins of dies for snug fit of porcelain crowns.
  • maintain clean workplace
  • maintaining dental equipment for extension of life span
  • learning new skill when primary job is finished. (porcelain application, pressing emax, itero modelwork...)

Dental Ceramist

Aleksandar Gecevic
03.2003 - 09.2009
  • pouring and pindexing
  • waxing up metal copings
  • porcelain application on PFM crowns

Denture Tecnician

Dragana Lukovic
01.2002 - 03.2003

-Pouring models

-custom trays,

-bite blocks

-teeth set up

-processing and polishing final acrylic dentures and cust partial dentures

Dental Technician

Tomislav Alavanja
07.2000 - 01.2002

Training for dental technology:

Crown and bridge,

Denture,

Cast partial dentures

Education

Dental Technician

Dental Technician High School
Belgrade, Serbia
06.2000

Dental Technician

College of Dental Technology of Ontario
07.2015

Dental Technology

Medical Colledge
Belgrade, Serbia
06.2003

Skills

  • Product and service knowledge
  • Employee Coaching and Mentoring
  • Technical Proficiency
  • Good Judgment
  • Managing Operations and Efficiency
  • Decision-Making
  • Employee performance evaluation
  • Staff Supervision
  • Hiring and Training
  • Multitasking Abilities
  • Problem-Solving
  • Interpersonal Communication

Languages

English
Professional Working
Serbian
Full Professional

Timeline

Denture Technician

Watersedge Dental Laboratory
09.2022 - 04.2023

Assistant Manager, RDT in Charge, QA

Watersedge Dental Laboratory
12.2016 - Current

Quality Assurance, Registered Dental Tecnoligiest

Watersedge Denal Laboratory
12.2015 - Current

Ortodontics Techician

Watersedge Dental Laboratory
06.2015 - 10.2015

Dental Ceramist

Watersedge Dental Laboratory
06.2014 - Current

Quality Control

DTI- Microdental
03.2014 - 06.2014

Dental Ceramist

DTI - Microdental
07.2012 - 06.2014

Dental Plaster Technician

Cosmo Dental Laboratory
03.2010 - 07.2012

Dental Ceramist

Aleksandar Gecevic
03.2003 - 09.2009

Denture Tecnician

Dragana Lukovic
01.2002 - 03.2003

Dental Technician

Tomislav Alavanja
07.2000 - 01.2002

Dental Technician

Dental Technician High School

Dental Technician

College of Dental Technology of Ontario

Dental Technology

Medical Colledge
Tijana Gligoric