Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tijana Djordjevic

Kitchener,ON

Summary

Proven track record in enhancing customer experiences and streamlining operations, demonstrated at Runways Cafe. Skilled in multitasking and exceptional customer service, with a knack for maintaining high-quality standards. Expert in cash handling and fostering guest engagement, I consistently exceed employer expectations without compromising service quality.

Overview

4
4
years of professional experience

Work History

Server

Runways Cafe
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.

Event Server

St. George Banquet Hall
09.2023 - Current
  • Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
  • Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.

Hair Salon Receptionist

Andrew Nuri Hair Salon
04.2020 - 12.2022
  • Managed inventory of salon products, ensuring adequate stock levels were maintained for smooth operations.
  • Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
  • Supported hairstylists by coordinating their schedules, ensuring optimal productivity.
  • Processed payments accurately, handling cash transactions and balancing daily sales reports.
  • Developed relationships with guests to meet client needs and encourage repeat service.

Education

BBA - Finance

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2027

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Time Management
  • Attention to Detail
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Computer Skills
  • Organization and Time Management

Languages

Serbian
Native or Bilingual
Arabic
Limited Working

Timeline

Server

Runways Cafe
05.2024 - Current

Event Server

St. George Banquet Hall
09.2023 - Current

Hair Salon Receptionist

Andrew Nuri Hair Salon
04.2020 - 12.2022

BBA - Finance

Conestoga College Institute of Technology And Advanced Learning

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Tijana Djordjevic