Tiina Starinsky
Grimsby,ON
Summary
Supportive professional with a proven track record at Andrew Peller, adept in fostering teamwork and collaboration while excelling in customer service. Demonstrated ability to solve complex problems and communicate effectively. Skilled in computer operations and conflict resolution, contributing to a positive and efficient work environment.
Overview
24
24
years of professional experience
Work History
Team Lead
Andrew Peller
09.2020 - Current
- Welcomed each guest by name while taking the time to connect and be present; resulting in exceeding guest expectations.
- Fostered a positive work environment by embracing teamwork, open communication, and employee recognition initiatives.
- Trained new team members by relaying information on company procedures, product knowledge and safety requirements.
- Prepared and served a variety of food options to guests of all ages while catering to every dietary need.
- Completed extra cleaning work on bathrooms, storage areas, boutique fixtures, and kitchen, to keep work environment spotless.
- Collected food and beverage selections, entered into the POS system, and delivered items within a timely matter
- Operated computer systems with efficiency and accuracy including POS, inventory tracking, and ordering of all perishable items.
Server
Butcher and Banker
02.2021 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to each customer needs.
- Worked with POS system to place orders, manage bills, and handle all dietary requirements.
- Effectively communicate with team members during busy shifts for efficient workflow to promote excellent guest experiences.
- Cultivated warm relationships with regular customers.
Lead Flight Attendant
Air Canada Express
08.2000 - 09.2020
- Resolved difficult situations professionally, maintaining composure under pressure while providing effective solutions.
- Conducted pre-flight briefings for crew members, ensuring proper understanding of safety protocols and service expectations.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures.
Education
Standard First Aid / CPR -
Vita Link
Niagara-on-the-Lake, ON04.2024
Food Handlers Certification -
Food Safety Training
Hamilton, ON09.2022
Aviation Management And Human Resources -
Georgian College of Applied Arts And Technology
Barrie, ON06.1996
Skills
- Teamwork and Collaboration
- Attention to Detail
- Customer Service
- Complex Problem-Solving
- Excellent Communication
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Server
Butcher and Banker
02.2021 - 10.2022
Team Lead
Andrew Peller
09.2020 - Current
Lead Flight Attendant
Air Canada Express
08.2000 - 09.2020
Standard First Aid / CPR -
Vita Link
Food Handlers Certification -
Food Safety Training
Aviation Management And Human Resources -
Georgian College of Applied Arts And Technology
Similar Profiles
JAKE ACHORNJAKE ACHORN
Winemaker at Trius Winery/Andrew PellerWinemaker at Trius Winery/Andrew Peller
Ashley WhiteAshley White
Direct to Consumer Manager at Andrew Peller LimitedDirect to Consumer Manager at Andrew Peller Limited
Sydney ValentinoSydney Valentino
Winemaker at Andrew Peller LtdWinemaker at Andrew Peller Ltd