Tigran Kryvytskyi
Vaughan,ON
Summary
Dynamic and results-driven professional with a proven track record at Appliance Repair Services Sure Fix, excelling in appliance repair and customer satisfaction. Recognized for enhancing service efficiency through problem-solving and effective communication, consistently achieving performance targets while delivering exceptional client experiences. Proficient in hand tools, ensuring high-quality repairs and maintenance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Appliance Technician Assistent
Appliance Repair Services Sure Fix
02.2025 - 04.2025
- Contributed to company growth by consistently meeting or surpassing monthly performance targets such as completed repairs or upsell opportunities.
- Achieved high levels of customer satisfaction by providing accurate estimates for repair costs upfront and completing work within established timelines.
- Streamlined repair processes with thorough documentation, enabling faster diagnosis and resolution for future service calls.
- Ensured the longevity of customer''s appliances by providing them with valuable maintenance tips and advice on proper usage.
Mover
Miracle Movers
05.2024 - 09.2024
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Followed verbal and written instructions to properly move and ship products.
- Communicated with customers courteously and professionally to drive satisfaction.
- Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
Junior Sales Manager
ISP Travel and Education
11.2022 - 03.2024
- Organized successful sales events that attracted new leads while increasing brand visibility in the local market.
- Optimized inventory management systems to reduce stock discrepancies while ensuring timely availability of products for clients.
- Collaborated with marketing teams to develop promotional materials that effectively communicated product benefits and features to potential customers.
- Delivered engaging product presentations to prospective clients, highlighting key selling points while addressing any objections or concerns.
- Conducted regular market research to stay informed on industry trends, competitor activities, and emerging opportunities.
- Facilitated cross-functional collaboration between departments such as finance, operations, and logistics to enable smooth execution of sales transactions throughout the organization.
- Boosted overall departmental efficiency by regularly reviewing individual performance metrics against established goals and adjusting as necessary for optimal results.
- Developed comprehensive sales reports to analyze performance trends and identify areas for improvement.
- Enhanced team productivity by creating efficient processes for lead generation, follow-ups, and closing deals.
- Fostered a positive work environment by recognizing strong performance and providing constructive feedback to drive continuous improvement.
Waiter
Grimaldi's Pizzeria
06.2022 - 06.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Communicated with kitchen staff to enable accurate food preparation.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
Education
Associate of Science - Business Management
Toronto School of Management
Toronto, ON06-2024
Skills
- Hand tool proficiency
- Appliance repair
- Customer satisfaction
- Problem-solving
- Fast-learner
- Maintaining inventory
- Product promotion
- Teamwork and collaboration
- Multitasking
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Appliance Technician Assistent
Appliance Repair Services Sure Fix
02.2025 - 04.2025
Mover
Miracle Movers
05.2024 - 09.2024
Junior Sales Manager
ISP Travel and Education
11.2022 - 03.2024
Waiter
Grimaldi's Pizzeria
06.2022 - 06.2023
Associate of Science - Business Management
Toronto School of Management
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