Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tigist Hailu

Edmonton,AB

Summary

Dynamic and results-driven professional with extensive experience in commercial cleaning at Bela Building. Proven ability to enhance customer satisfaction through exceptional service and effective time management. Skilled in safety protocols and problem-solving, consistently contributing innovative solutions to improve team performance and operational efficiency.

Overview

10
10
years of professional experience

Work History

Cleaner

Bela Building
Edmonton, Alberta
02.2020 - Current
  • Cleaned and maintained all assigned areas in commercial building daily.
  • Followed safety protocols to maintain a safe and clean work environment.
  • Assisted in training new staff on cleaning procedures and best practices.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

Cashier

7-eleven
Edmonton, Alberta
03.2015 - 02.2021
  • Processed customer transactions efficiently and accurately at busy retail locations.
  • Maintained a clean and organized checkout area to enhance customer experience.
  • Handled cash, credit, and debit transactions following company policies and procedures.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Managed inventory by restocking shelves and reporting low stock levels promptly.

house keeping and food service

capitalcare norwood
Edmonton, Alberta
03.2018 - 01.2021
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

Fasiledes
Ethiopia
06-2008

Skills

  • Commercial cleaning
  • Safety protocols
  • Customer service
  • Time management
  • Problem solving
  • Organizational skills

References

References available upon request.

Timeline

Cleaner

Bela Building
02.2020 - Current

house keeping and food service

capitalcare norwood
03.2018 - 01.2021

Cashier

7-eleven
03.2015 - 02.2021

High School Diploma -

Fasiledes
Tigist Hailu