TIGI DANIEL
Brampton,ON
Summary
Knowledgeable and dedicated customer service professional with extensive experience in customer service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
12
12
years of professional experience
Work History
Customer Relationship Officer
MELATHIL STEELS
11.2022 - 11.2023
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Managed high-profile accounts, ensuring consistent delivery of exceptional service for continued business growth.
- Increased customer loyalty through the development of personalized relationships with clients.
- Managed customer relations on ongoing basis to maximize customer retention.
Consultant
Surya Associates
06.2021 - 09.2022
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
Administrative Officer
DESERT WAY PIPES&FITTINGS TRADING LLC.
01.2016 - 02.2020
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Staff Nurse
BADR-AL SAMAA HOSPITALS
11.2011 - 12.2014
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Education
No Degree - Accounting Software (TALLY)
NIIT
ALUVA,KERALA,INDIA06-2015
GENERAL NURSING&MIDWIFERY - Nursing Midwifery
GOUTHAM EDUCATIONAL ACADEMY
RAJAJINAGAR,KARNATAKA,INDIA08-2004
Skills
- Customer Relations
- Patience and resilience
- Account Management
Languages
English
Full Professional
Arabic
Elementary
Hindi
Professional Working
kannada
Professional Working
Tamil
Professional Working
Malayalam
Native or Bilingual
Timeline
Customer Relationship Officer
MELATHIL STEELS
11.2022 - 11.2023
Consultant
Surya Associates
06.2021 - 09.2022
Administrative Officer
DESERT WAY PIPES&FITTINGS TRADING LLC.
01.2016 - 02.2020
Staff Nurse
BADR-AL SAMAA HOSPITALS
11.2011 - 12.2014
No Degree - Accounting Software (TALLY)
NIIT
GENERAL NURSING&MIDWIFERY - Nursing Midwifery
GOUTHAM EDUCATIONAL ACADEMY
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