Tifona Fiedler
Kamloops,BC
Summary
Contract Administrator with solid background working in highly dynamic and complex business environments. Strong analytical and negotiation skills with keen eye for complex data. Reliable and committed to working collaboratively with clients and vendors. Articulate with excellent written communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Contract Administrator
BC Public Service Agency
02.2022 - Current
- Utilized computer systems to enter data, generate reports and track contract status throughout life cycle.
- Collaborated closely with procurement staff on development of new agreements based upon established criteria.
- Verified that all necessary signatures were obtained before finalizing contract agreement.
- Assisted in resolving complex contract disputes between vendors or customers.
- Completed data entry tasks with strong focus on accuracy and data integrity.
- Monitored incoming contracts and service agreements for correct pricing and information.
Supervisor of Administrative Services
BC Public Service Agency
09.2022 - 11.2022
- Coordinated workflow and delegated tasks to ensure timely completion of projects.
- Supervised administrative staff and provided training and orientation to new staff.
- Communicated with and provided guidance for external vendors and service providers to ensure organization, department and work unit's business needs were met.
- Completed bi-weekly payroll for 35 employees.
- Worked closely with department leaders and staff for administrative policies and procedures and provided input for yearly evaluations.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, provincial, and federal requirements.
Administrative Assistant
Coast Hotels
09.2017 - 01.2022
- Provided information regarding local attractions, restaurants and transportation services.
- Utilized computer software programs such as Microsoft Office Suite and Hotel Management Systems.
- Processed payments for hotel services including cash, credit cards and other forms of payment.
- Maintained accurate records of reservations, cancellations, no-shows and room availability.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Resolved service-related problems and documented actions in system.
Lead Bartender
Voyageur Bistro, Bottoms Bar & Grill
08.2018 - 10.2021
- Exceptional customer service skills with ability to handle difficult situations diplomatically.
- Ability to multi-task while maintaining accuracy and attention to detail.
- Knowledgeable in food safety regulations related to alcohol service.
- Trained 2 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Consulted with managers to organize special events and promotions.
Education
Associate Certificate - Disaster And Emergency Management
Justice Institute of British Columbia
New Westminster, British ColumbiaCurrent
Skills
- File and Database Management
- Business Correspondence
- Microsoft Office
- Confidential Data Protection
- Process Monitoring
- Payroll Processing
- Government Forms
- Complex Problem-Solving
- Professional Relationship Building
- Contract Negotiation
Certification
Mental Health First Aid
Timeline
Supervisor of Administrative Services
BC Public Service Agency
09.2022 - 11.2022
Contract Administrator
BC Public Service Agency
02.2022 - Current
Lead Bartender
Voyageur Bistro, Bottoms Bar & Grill
08.2018 - 10.2021
Administrative Assistant
Coast Hotels
09.2017 - 01.2022
Associate Certificate - Disaster And Emergency Management
Justice Institute of British Columbia
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