Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Tutor
Various Families
09.2022 - 12.2023
Planned lessons for allotted time to strengthen weak subjects and build skills, resulting in structured and personalized tutoring sessions
Responded to after hours email and telephone requests to provide students assistance with specific questions
Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
Provided homework assistance using specific curriculum and materials.
Supported students with helpful study habits and exam strategies.
Tutored five children at different locations; lasting at least two hours
Sales Clerk
Kernels
01.2020 - 06.2021
Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
Developed strong relationships with customers, driving repeat business and loyalty.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions
Developed and delivered engaging sales presentations to convey product benefits
Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development
Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Boosted sales by effectively promoting products and engaging with customers.
Increased upselling success by identifying customer needs and suggesting appropriate additional products or services.
Created and constructed product displays to attract customers to new products, increasing total weekly sales 3%.
Lifeguard Supervisor/Instructor Supervisor
Davina’s Swim House, City of Cornwall Aquatic Centre
01.2015 - 08.2019
Scheduled seven lifeguards to provide adequate coverage of pool areas during operating hours.
Improved staff performance through regular training sessions and skill assessments
Directed and oversaw all maintenance records and incident reports, provided detailed accounts to overseeing supervisor and parents thus ensuring clarity and confidence
Scheduled, coordinated and conducted in-service training for 30 lifeguards per class, totaling in 160 students, to promote full competence in first aid, CPR and water rescue techniques
Maintained effective schedule balance between rest periods, active play and instruction
Enforced rules and managed behavior through developmentally appropriate discipline
Applied positive behavior management techniques to enhance social interactions and emotional development.
Administered first aid when necessary, demonstrating expertise in emergency response protocols and stabilizing injured swimmers until further assistance arrived.
Managed inventory of essential lifesaving equipment, ensuring all tools were readily available during emergency situations.
Handled chemicals such as chlorine to maintain safety and cleanliness quality standards of pool water.
Tested students to assess progress and adapted learning plans in alignment with performance.
Observed and adopted new techniques from skilled instructors and lecturers.
Education
Bachelor's of Fine Arts – Theatre & Art -
York University
Toronto, ON
06.2019
Skills
Patience and Empathy
Creative Thinking
Collaboration and Teamwork
Team Management
Health and safety
Goal-Oriented
Cash Register Operation
Organization
Sales expertise
Team Leadership
Complex Problem-Solving
Time Management
Languages
English
Native or Bilingual
Timeline
Tutor
Various Families
09.2022 - 12.2023
Sales Clerk
Kernels
01.2020 - 06.2021
Lifeguard Supervisor/Instructor Supervisor
Davina’s Swim House, City of Cornwall Aquatic Centre