Tiffany Wilson
San Lorenzo
Summary
Focused on delivering outstanding customer service and support to drive satisfaction. Skilled in implementing best practices to address and fulfill customer requirements efficiently. Track record of achieving positive outcomes and fostering strong customer relationships.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Style Team Member
Target
08.2023 - Current
- Resolved guest complaints about service or style.
- Organized sales area and work station to showcase products and boost sales.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Participated in team meetings and staff training sessions.
Sales Associate
Unleashed By Petco
12.2022 - 05.2023
- I answered incoming calls to the store
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Material Handler
FedEx
08.2020 - 11.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Used hand-held scanners and physical logs to accurately track item movements.
Instock Associate
Ross Dress For Less
06.2018 - 06.2018
- I unload the truck, hard tag the merchandise, and stock it on the floor
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished and relocated merchandise on and off sales floor.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Customer Service
Target
02.2012 - 05.2018
- I stock merchandise and provide excellent, to the customers
- I cashier when needed and move to different departments as need
- I Do ship from store and order pick up.
Cashier
Dollar Store
01.2013 - 03.2014
- I stocked the the merchandise
- Greeted customers entering store and responded promptly to customer needs.
- I also from time to time unloaded the truck
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Childcare Provider
Self Employed
01.2009 - 01.2012
- Maintained clean and organized living and play areas to promote child health and safety.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Participated in regular training to stay up-to-date on best practices in childcare.
- Developed engaging activities to help children learn and grow.
Education
GED -
Hayward Adult School
Hayward, CA10.2011
Certificate - Administrative Assistant
San Leandro Adult School
San Leandro, CA06.2025
Skills
- Retail Sales
- Customer Service
- Problem-Solving
- Answering Phones
- Multitasking and Organization
Certification
- Certificate in Paraprofessional
- Certificate in administrative assistant program
Timeline
Style Team Member
Target
08.2023 - Current
Sales Associate
Unleashed By Petco
12.2022 - 05.2023
Material Handler
FedEx
08.2020 - 11.2022
Instock Associate
Ross Dress For Less
06.2018 - 06.2018
Cashier
Dollar Store
01.2013 - 03.2014
Customer Service
Target
02.2012 - 05.2018
Childcare Provider
Self Employed
01.2009 - 01.2012
GED -
Hayward Adult School
Certificate - Administrative Assistant
San Leandro Adult School
Similar Profiles
Agustin LopezAgustin Lopez
Team Member at TargetTeam Member at Target
Nazya RoperNazya Roper
Food and Beverage/General Merchandise Associate at TargetFood and Beverage/General Merchandise Associate at Target
Jalen MooreJalen Moore
Remodel Team Member at TargetRemodel Team Member at Target
Jonathon ZinkowichJonathon Zinkowich
Apparel Sales Associate at TargetApparel Sales Associate at Target
Jaden FrenchJaden French
Sales Lead at Marshall Retail GroupSales Lead at Marshall Retail Group