Tiffany Williams
Calgary,AB
Summary
Reliable housekeeping professional with significant experience in residential and commercial cleaning. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness.
Overview
3
3
years of professional experience
Work History
Maid
Mission Maids
Calgary, Alberta
07.2022 - Current
- Thorough Cleaning: Execute a variety of cleaning tasks, such as dusting, vacuuming, mopping, and sanitizing surfaces, to ensure homes and offices are spotless and hygienic.
- Client Communication: Maintain clear communication with clients to understand their specific needs and preferences, providing personalized service and addressing any concerns they may have.
- Time Management: Efficiently manage your time while completing cleaning tasks to maximize productivity, ensuring that all scheduled appointments are met on time without compromising quality.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Communicated with customers about requests for additional supplies or cleaning services.
- Assisted with laundry duties as needed.
- Interacted pleasantly with clients and guests when performing daily duties.
- Dusted window ledges, wall hangings, and light fixtures.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Reported damage or theft of hotel property to management.
House Keeper
Wild Rose Cleaning
Calgary, AB
02.2022 - 07.2023
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Scrubbed kitchen appliances, countertops and fixtures.
- Assisted in laundry services including washing, drying, and folding linens.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Communicated with customers about requests for additional supplies or cleaning services.
- Disinfected telephones, light switches and other frequently touched objects.
- Emptied trash receptacles throughout the property.
- Swept and damp-mopped private stairways and hallways.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Education
Diploma - Social Work
Mount Royal University
Calgary, None04-2021
Skills
- Party preparation
- First aid training
- Cross-cultural sensitivity
- Cleaning techniques
- Safe cleaning with chemicals
- Laundry management
- Vacuuming
- Waste disposal
- Deep cleaning expertise
- Housekeeping
- Mopping and sweeping
- Furniture dusting
- Cleaning light fixtures
- Customer service
Timeline
Maid
Mission Maids
07.2022 - Current
House Keeper
Wild Rose Cleaning
02.2022 - 07.2023
Diploma - Social Work
Mount Royal University