Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tiffany Ward

Victoria

Summary

Loyal and hardworking professional skilled in multi-tasking and interpersonal communication after a career in frontline client-centred work with a diverse population. Adaptable and organized with strong team collaboration skills. Looking for part-time employment in the food industry or customer service areas.

Overview

30
30
years of professional experience

Work History

Store Assistant - Volunteer

Scrapbook Essentials
09.2024 - 09.2025


  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
  • Collaborated with team members to complete daily tasks and achieve store goals.
  • Implemented organizational strategies for merchandise displays, improving visual appeal and accessibility.

Probation Officer

Ministry of Children and Family Development
06.1995 - 04.2025
  • Conducted assessments to evaluate client needs and risks.
  • Developed tailored intervention plans for individuals and families.
  • Maintained organized offender records and documentation in compliance with department and legal standards.
  • Developed effective communication skills while interacting with diverse populations including offenders, their families, court personnel, and community partners.

Complex Care Coach

Complex Trauma Resource Association
09.2017 - 06.2023
  • Developed individualized coaching plans for trauma-affected clients to enhance personal resilience and coping strategies.
  • Facilitated trauma-informed training sessions for staff, promoting understanding of complex trauma impacts.
  • Guided interdisciplinary teams in implementing evidence-based practices for trauma recovery support.
  • Mentored junior coaches in effective communication techniques and client engagement strategies.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.

Education

Bachelor of Social Work -

University of Victoria
Victoria

Bachelor of Arts - Psychology

University of Victoria
Victoria

Skills

  • Adaptable and flexible
  • Issue resolution
  • Interpersonal skills
  • Organizational skills
  • Multitasking

Languages

English

Timeline

Store Assistant - Volunteer

Scrapbook Essentials
09.2024 - 09.2025

Complex Care Coach

Complex Trauma Resource Association
09.2017 - 06.2023

Probation Officer

Ministry of Children and Family Development
06.1995 - 04.2025

Bachelor of Social Work -

University of Victoria

Bachelor of Arts - Psychology

University of Victoria
Tiffany Ward