TIFFANY TURCOTT
Lethbridge,AB
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
19
19
years of professional experience
1
1
Certification
Work History
SAHM
Self Employed
12.2016 - Current
- Managed household tasks such as meal planning, scheduling, and household chores
- Balanced daily routines including school activities, sports and personal care
- Resolved conflicts
Receptionist
G. Wiebe Excavating
02.2013 - 12.2016
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted with onboarding new employees and securing paperwork completion.
- Kept reception area clean and neat to give visitors positive first impression.
- Assisted with accounts receivable/payable and payroll
- Conducted safety meetings and monthly inspections
Front Desk Agent
Econolodge Inn And Suites
06.2007 - 12.2011
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Customer Service/Cashier
Zellers
10.2005 - 04.2007
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Trained new employees
- Operated switchboard
Education
University And College Prep
Lethbridge College
Lethbridge, ABHigh School Diploma -
Winston Churchill Highschool
Lethbridge06.2005
Skills
Organization skills
Communication skills
Works well independently
Time Management
Telephone skills
Data Entry
Office Administration
Certification
Principles of Health & Safety Management - March 2013
Leadership for Safety Excellence - May 2013
Timeline
SAHM
Self Employed
12.2016 - Current
Receptionist
G. Wiebe Excavating
02.2013 - 12.2016
Front Desk Agent
Econolodge Inn And Suites
06.2007 - 12.2011
Customer Service/Cashier
Zellers
10.2005 - 04.2007
University And College Prep
Lethbridge College
High School Diploma -
Winston Churchill Highschool
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