Energetic student with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when assisting customers at tables, giving directions, and taking requests. Knowledgeable about hospitality and enhancing client satisfaction through effective communication and proactivity. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Busser/Host/Food Runner
Shabuya
18279 Brookhurst St, Fountain Valley, CA 92
10.2023 - Current
Host
Greeted incoming customers with positive attitude and provided hospitality
Helped customers by answering any questions and finding solutions to problems they might have to the best of my ability
Got customers in as soon as possible when tables opened
Busser/Food Runner
Trained new staff in bussing and cleaning procedures.
Reset and cleaned tables quickly to prepare for new customers.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Handled high pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Server
Managed multiple tables simultaneously while maintaining exceptional service quality.
Delivered food and beverages promptly, ensuring accuracy and attentiveness to customer needs.
Welcomed and engaged new guests, creating a friendly and inviting dining experience.
Checked in with guests to confirm meal satisfaction and promptly resolved concerns.
Helping Hand
IJ Nail Spa
03.2023 - 05.2023
Performed manual labor and different tasks to help teams accomplish goals.
Operated various hand and power tools to complete general tasks.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Education
Computer Science
University of California, Irvine
Irvine, CA
Associate of Science - Computer Science And Programming
Golden West College
Huntington Beach, CA
06.2025
High School Diploma -
Fountain Valley High School
Fountain Valley, CA
06.2023
Skills
Organization and Time Management
Flexible and Adaptable
Teamwork and Collaboration
Computer Skills
Attention to Detail
Proactive
Dexterous
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Japanese
Elementary
Timeline
Busser/Host/Food Runner
Shabuya
10.2023 - Current
Helping Hand
IJ Nail Spa
03.2023 - 05.2023
Computer Science
University of California, Irvine
Associate of Science - Computer Science And Programming