Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Tiffany Tracy

Garden Grove,CA

Summary

Diligent program support professional well-versed in evaluating behavioral and physical needs of each unique clients' case. Documenting daily activities and incidents while effectively managing client needs, assisting with treatment coordination and supporting program operations. Devoted to helping people achieve their goals and overall client satisfaction and care.

Overview

11
11
years of professional experience
1
1
Certification

Work History

General Merchandiser

Target Corporation
03.2021 - Current
  • Performed multiple task in a fast pace environment, while still attending to the guest
  • Pushed inventory, stocked shelves and audited the backroom
  • Assisted guest with all questions, concerns and making sure there needs are being met
  • Kept a positive atmosphere and a fun work place, with customer satisfaction.
  • Helped customers select merchandise by offering multiple product options fitting specific needs.
  • Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
  • Managed promotions and discounts to drive sales and clear out overstocked items.

Behavior Health Assistant

Beginnings Treatment/Elite Care
01.2022 - 06.2022
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.
  • Administered medications to relieve symptoms and monitor effects on clients.
  • Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
  • Performed intake triage, vitals and assisted patients with mental health screenings.

Behavioral Health Tech

Sierra By The Sea
08.2021 - 01.2022
  • Remained up-to-date with health and safety requirements and aimed to meet them at all times
  • Ordered refills for medications and gave out medications
  • Attended to clients personal needs
  • Observation Logs on clients
  • Facilitated
  • Groups and did Group notes
  • Audited charts and filed documents
  • RADT-1
  • CPR/ First Aid Certified
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.

Chiropractor Assistant

ABC Chiropractic
08.2016 - 07.2017
  • Maintained detailed and accurate case histories of patients
  • Stimulated energy flow along medians to channel body's own healing responses
  • Counseled patients about general wellness, posture, nutrition, sleeping habits and stress management and medications
  • Scheduled new and old client appointments
  • Called verified insurance companies and claims
  • Filed charts and folders

Manager

Cici's Pizza
10.2012 - 06.2014
  • Provided accurate, specific and timely performance feedback for CSR's
  • Solved unresolved customer issues
  • Organized special events in restaurant, including receptions, promotions and corporate luncheons
  • Led and directed team members on effective methods, operations and procedures
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant
  • Reduced labor cost by 10% while maintaining excellent service and profit levels.

Education

Associate of Science - Business/Administration

Cypress College
Cypress, CA
12.2024

High School Diploma -

Kingwood Park High School
Kingwood, TX
07.2011

Skills

  • Activity monitoring
  • Organizational Skills
  • Social Media Management
  • Event Planning
  • Skill-Building Exercises
  • Patient Care
  • Substance abuse experience
  • Documentation skills
  • Computer Skills
  • Team Collaboration
  • Conflict Resolution
  • Interpersonal Communication
  • Discharge Planning
  • Crisis Intervention
  • Leadership Abilities

Additional Information

  • Pej Manala- Pej's Recovery Corner 9497517761
  • Chris Cox- Beginnings Treatment Center 9493001756
  • Ericka Galliver- Erika's Light House 9498367249

Certification

  • CPR/First Aid Certified
  • CADPT

Timeline

Behavior Health Assistant

Beginnings Treatment/Elite Care
01.2022 - 06.2022

Behavioral Health Tech

Sierra By The Sea
08.2021 - 01.2022

General Merchandiser

Target Corporation
03.2021 - Current

Chiropractor Assistant

ABC Chiropractic
08.2016 - 07.2017

Manager

Cici's Pizza
10.2012 - 06.2014

Associate of Science - Business/Administration

Cypress College

High School Diploma -

Kingwood Park High School

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Tiffany Tracy