Tiffany Tomassetti
St. Catharines,Ontario
Summary
Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
8
8
years of professional experience
Work History
Head Clerk/assistant Manager
Avondale Food Stores
05.2023 - Current
- Managed inventory control processes to optimize stock levels and reduce waste.
- Trained and mentored new clerks on store procedures and customer service standards.
- Conducted regular audits of cash registers, maintaining financial accuracy and accountability.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Collaborated with management to develop and implement store policies and procedures.
- Managed cash handling procedures, reducing discrepancies and increasing accuracy in financial reporting.
Cashier
Zehrs Markets
11.2017 - 12.2018
- Processed customer transactions accurately and efficiently.
- Maintained knowledge of store products to assist customers effectively.
- Handled cash register operations, ensuring balanced cash drawers daily.
- Managed inventory restocking and organized merchandise displays.
Cashier
Rona
11.2017 - 04.2018
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining clean and organized checkout areas to enhance customer experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth operation during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Lakeport Secondary School
St. Catharines, ONSkills
- Leadership qualities
- Office administration
- Staff training
- Customer satisfaction
- Cash handling
- Relationship building
- Cash management
- Prioritization
- Point of sale operation
- Customer service
- Problem-solving
- Teamwork
- Time management
- Flexible and adaptable
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
Timeline
Head Clerk/assistant Manager
Avondale Food Stores
05.2023 - Current
Cashier
Zehrs Markets
11.2017 - 12.2018
Cashier
Rona
11.2017 - 04.2018
High School Diploma -
Lakeport Secondary School