Tiffany Thomas
Delta,BC
Summary
Adept at transforming pet-owner relationships, I leveraged behavior modification techniques and positive reinforcement training at Obedience and Beyond to enhance animal obedience and resolve conflicts. My expertise in animal behavior knowledge and exceptional verbal communication skills have consistently improved client satisfaction and animal wellbeing.
Overview
9
9
years of professional experience
Work History
Owner and Head Trainer
Obedience and Beyond
09.2021 - Current
- Strengthened relationships between owners and their pets through effective communication coaching and guidance.
- Conducted comprehensive assessments for new clients to determine appropriate program placement based on individual goals.
- Assisted in resolving owner-animal conflicts using expert knowledge of behavior modification techniques paired with empathy-driven communication skills.
- Increased animal obedience by implementing customized training programs tailored to individual needs.
- Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
- Modified undesirable behaviors with use of successful and safe behavior modifications techniques.
- Monitored animal health, attention and behavior during training sessions.
- Utilized positive reinforcement techniques to successfully train animals.
Service Dog Trainer Apprentice
VI K9
10.2020 - Current
- Attended online training sessions
- Supporting Service Dog and Handler Teams with their training needs
- Coached Service Dog and Handler Teams on the correct use of positive reinforcement
- Effectively read canine body language to better assess the situations surrounding the client's Service Dog in Training
- Provided ongoing support to clients post-certification through follow-up consultations, ensuring long-term success between handler and service dog teams.
- Improved client satisfaction by providing consistent communication on the progress of their service dog''s training.
Owner and Operator
Firehorse Farms
07.2015 - 09.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Participated in ongoing professional development opportunities related to animal care best practices.
- Provided exceptional customer service during public interactions, answering questions about animals'' habits and habitats knowledgeably.
- Strengthened relationships between owners and their pets through effective communication coaching and guidance.
- Conducted comprehensive assessments for new clients to determine appropriate program placement based on individual goals.
- Vaccinated various livestock
- Conformed to strict sterile procedure with livestock
Owner and Chef
Tacos by Tiff
09.2015 - 08.2019
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Education
Apprenticeship - Dog Training, Service Dog Trainer
VI K9
Victoria, BC12.2024
High School Diploma -
Vancouver Technical Secondary School
Vancouver, BC06.1995
Skills
- Verbal and written communication
- Positive Reinforcement Training
- Animal Behavior Knowledge
- Behavior Modification Techniques
- Group training sessions
- Animal Nutrition Understanding
- Animal First Aid Knowledge
- Patience and consistency
- Fear-Free Handling Techniques
- Animal Body Language Interpretation
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Owner and Head Trainer
Obedience and Beyond
09.2021 - Current
Service Dog Trainer Apprentice
VI K9
10.2020 - Current
Owner and Chef
Tacos by Tiff
09.2015 - 08.2019
Owner and Operator
Firehorse Farms
07.2015 - 09.2022
Apprenticeship - Dog Training, Service Dog Trainer
VI K9
High School Diploma -
Vancouver Technical Secondary School
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