Tiffany Robles
Phelan,CA
Summary
Dynamic and adaptable professional with a diverse background, including a pivotal role at Brooks College. Excellently blends customer service and problem-solving skills, demonstrated through achievements in enhancing patron satisfaction and streamlining operations. Known for a friendly attitude and effective teamwork, consistently contributes to positive outcomes and efficient work environments.
Overview
24
24
years of professional experience
Work History
Homemaker
None Yet
03.2013 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Assistant
Robles Pool Service
10.2003 - 02.2013
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Library Clerk
Brooks College
04.2002 - 09.2003
- Provided a welcoming environment for patrons by maintaining a clean, orderly, and inviting space for reading, studying, or browsing.
- Maintained an organized library collection by accurately shelving books, periodicals, and other materials according to classification systems.
- Fielded reference questions from patrons using internal databases, online search engines, catalogs, and print resources to provide accurate information quickly.
- Enhanced patron satisfaction by providing efficient and accurate assistance with locating materials and resources.
Tutor
Brooks College
04.2002 - 09.2003
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Crew Member
McDonald’s
01.2001 - 12.2001
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Associates - Fashion Merchandising
Brooks College
Long Beach, CA09.2003
High School Diploma - General Studies
Serrano High School
Phelan, CA06.2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Homemaker
None Yet
03.2013 - 12.2024
Assistant
Robles Pool Service
10.2003 - 02.2013
Library Clerk
Brooks College
04.2002 - 09.2003
Tutor
Brooks College
04.2002 - 09.2003
Crew Member
McDonald’s
01.2001 - 12.2001
Associates - Fashion Merchandising
Brooks College
High School Diploma - General Studies
Serrano High School
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