Tiffany Raymond
Burlington, Ontario,Ontario
Summary
People-oriented individual boasting a career driving customer service while implementing effective building security and procedures. A smart Building Manager known for working well with all personalities and being a valuable mentor to employees.
Overview
14
14
years of professional experience
Work History
Superintendent
MRCM
Burlington, ON
08.2022 - Current
- Inspected and maintained the physical condition of buildings and grounds, ensuring that any necessary repairs were completed in a timely manner.
- Coordinated with contractors for installation or repair of building systems such as heating, ventilation, air conditioning, plumbing, electrical wiring.
- Assisted tenants with inquiries related to their living environment and provided support when needed.
Building Manager
Amelin Property Management
Hamilton, ON
02.2015 - 08.2022
- Maintained accurate records of building operations, including tenant information, lease agreements, rent collections.
- Supervised staff members responsible for cleaning services and other duties related to building management.
- Resolved tenant complaints promptly in a professional manner.
- Coordinated repairs and renovations with contractors and service providers.
- Very knowledgeable in landlord tenant board forms and procedures.
Owner
Our Place / Koko's Lounge
St. Catharines, ON
01.2010 - 01.2015
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Monitored customer feedback to ensure satisfaction with menu items and services provided.
- Created promotions and special events to attract customers and boost sales.
- Implemented POS systems to streamline payment transactions and improve accuracy of sales records.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
Education
High School Diploma -
Holy Cross Catholic Secondary School
St. Catharines, ON06-1997
Skills
- Property Management
- Staff Management
- Landlord Tenant Board
- Customer Service-Focused
Timeline
Superintendent
MRCM
08.2022 - Current
Building Manager
Amelin Property Management
02.2015 - 08.2022
Owner
Our Place / Koko's Lounge
01.2010 - 01.2015
High School Diploma -
Holy Cross Catholic Secondary School
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