People-oriented individual boasting a career driving customer service while implementing effective building security and procedures. A smart Building Manager known for working well with all personalities and being a valuable mentor to employees.
Overview
14
14
years of professional experience
Work History
Superintendent
MRCM
Burlington, ON
08.2022 - Current
Inspected and maintained the physical condition of buildings and grounds, ensuring that any necessary repairs were completed in a timely manner.
Coordinated with contractors for installation or repair of building systems such as heating, ventilation, air conditioning, plumbing, electrical wiring.
Assisted tenants with inquiries related to their living environment and provided support when needed.
Building Manager
Amelin Property Management
Hamilton, ON
02.2015 - 08.2022
Maintained accurate records of building operations, including tenant information, lease agreements, rent collections.
Supervised staff members responsible for cleaning services and other duties related to building management.
Resolved tenant complaints promptly in a professional manner.
Coordinated repairs and renovations with contractors and service providers.
Very knowledgeable in landlord tenant board forms and procedures.
Owner
Our Place / Koko's Lounge
St. Catharines, ON
01.2010 - 01.2015
Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
Monitored customer feedback to ensure satisfaction with menu items and services provided.
Created promotions and special events to attract customers and boost sales.
Implemented POS systems to streamline payment transactions and improve accuracy of sales records.
Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .