Summary
Overview
Work History
Education
Skills
Timeline
Generic
TIFFANY NORMANDEAU

TIFFANY NORMANDEAU

Calgary,AB

Summary

Poised, polished, results‐oriented professional with more than twenty years’ experience in office administration. An organized, analytical, and precise critical thinker with excellent written and communication skills. Intelligent and capable; deals with concepts and complexity comfortably; extremely adept at processing new information whilst employing the ability to integrate new knowledge and assimilate new skills independently. Able to learn proprietary systems/applications quickly and easily. An independent and self‐motivated team player with the ability to grow positive relationships with clients and colleagues at all organizational levels. Performs well in high pressure and fast‐paced environments. Extremely astute and intuitive with the ability to anticipate and plan accordingly and adapt with a proactive attitude while maintaining diplomacy in stressful situations.

Overview

15
15
years of professional experience

Work History

Executive Assistant

SUNCOR ENERGY LTD
Calgary, Alberta
09.2019 - Current
  • Provided executive level support to the Vice-President of Low Carbon Fuels & Offsets as well as the Vice-President of Projects at Suncor Energy Ltd, a premier integrated Canadian owned energy company
  • Maintained sensitive and complex calendars for two Vice-Presidents, two General Managers and several Directors and direct reports by prioritizing and managing conflicting appointments, using discerning judgement to streamline daily, weekly, and monthly events and balancing shifting priorities
  • Project Administrator for Edmonton Clean Hydrogen Project VP and direct reports and external partners
  • Submitted and managed monthly expense reports via SAP Concur, processed invoices, shopping carts and approved workflows
  • Arranged all domestic and international travel, including hotel, flight and transport.
  • Created and maintained Teams channel, DL lists and floor plans/moves
  • Collaborated with other executive and senior administrative assistants for ways to streamline workflows and processes, while strategizing on best practices
  • Engaged in continuous learning via Suncors' Learning Management System (LMS) portal
  • Member of various Suncor communities and social groups
  • Served as back-up to other department-specific assistants.

Executive Assistant

SAFE HAVEN FOUNDATION
Calgary, Alberta
09.2015 - 01.2017
  • Executive support to the President & CEO of a not-for-profit organization whose mission is to provide and fund programs for homeless and at-risk teenage girls throughout the City of Calgary
  • Reported directly to President/CEO as well as providing executive level support to Board of Directors when required
  • Managed CEO’s professional and personal calendars to maximize time management and effectiveness while incorporating a work- life balance philosophy
  • Secured $50,000.00 of grant funding through submission of grant applications to a variety of various funders
  • Oversaw all grant agreements, monitored, and ensured all parties remained in good standing and were compliant with terms and conditions of contract
  • Ran all daily administrative functions including adherence to requirements of regulatory bodies governing non-profit organizations in Alberta
  • Coordinated, planned, and organized both professional and recreational events hosted by Safe Haven Foundation
  • Worked and collaborated with Boys & Girls Clubs of Calgary, Big Brothers, Big Sisters and The Alex

Executive Assistant

BRITGARY PROPERITES LTD
Calgary, Alberta
09.2015 - 01.2017
  • Supported the President & CEO of Britgary Properties Limited, a property management company who owns and operates numerous commercial properties throughout the City of Calgary as well as several residential and commercial ventures throughout Ontario
  • Managed scheduling and prioritizing of CEO’s professional and personal daily activities/agenda to maximize effective time management and increase productivity
  • Drafted, revised, and delivered new and existing lease agreements for both prospective and current tenants
  • Processed monthly rent, A/R, A/P, bank deposits, expense reports and travel arrangements
  • Point person for tenants, concerns, service calls, maintenance requests and emergencies
  • Introduced and maintained more streamlined and efficient filing system both paper and cloud based.
  • Screened calls and emails and responded accordingly to support executive correspondence.

Executive Assistant

NSOLV CORP
Calgary, Alberta
10.2014 - 09.2015
  • Supported CEO of Nsolv, Alberta based clean-tech Energy Company
  • Administered executive level support to both CEO as well as several Directors and their program managers with various engineers' matrixed in
  • Managed CEO’s complex and frequently changing calendars, scheduled appointments, meetings, luncheons, and conference calls, coordinated domestic and international travel arrangements
  • Planned all board meetings, management team meetings, and staff meetings
  • Updated and maintained company's website as per needed
  • Generated expense reports with supporting documentation and budget codes
  • Managed board related matters including coordination of relevant documentation and distribution of board reports and correspondence.

Executive Assistant

ARTS COMMONS
Calgary, AB
07.2013 - 09.2014
  • To the President & CEO of Arts Commons, a creative and innovative center for the performing arts, music and visual design communities and home to the Jack Singer Concert Hall
  • Coordinated, and oversaw all administrative functions of Executive office
  • Managed complex and ever-changing calendar to allow for flexibility and flow in conjunction with robust travel schedule
  • Provided executive level support to CEO, Board of Directors, Committee Members and Leadership Team as required
  • Communicated with staff on President/CEO’s behalf and coordinated logistics for high-level meetings both internally and externally
  • Prepared and setup all presentation materials, boardrooms, event venues, teleconferences, and catering
  • Executed taking, transcription and distribution of minutes from all Board, Committee, Directors and Facilities meetings and followed up on action items
  • Coordinated all travel arrangements including flight, hotel and car reservations and prepared itineraries

Office Manager/Executive Assistant

DO IT RIGHT ROOF/EXT LTD
Calgary, AB
03.2008 - 06.2013
  • Supported President/CEO of residential/commercial Roofing and Exteriors Company providing service to Calgary, Airdrie, Okotoks, and southern Alberta
  • Managed day‐to‐day operations, providing fundamental support to company President and Project Managers
  • Managed all A/P and A/R, invoicing, and weekly payroll
  • Prepared expense reports and job budgets and all travel/accommodations and per diem's, scheduled and organized service calls
  • Prepared financial statements, quotes, proposals, bids, and all contractual agreements, remittance, GST, and taxes; managed all WCB affairs
  • Created safety manual with pre and post work policies, goals and plans which led to a 12.5% savings on WCB costs and safer work culture
  • Handled all customer related concerns and/or questions.

Education

Canadian Investment Funds Course - Financial Planning

Investment Funds Institute of Canada
Online
2014

Bachelor of Arts - Art History

Dowling College
Oakdale, New York
06.2002

Recording Engineering & PostproductionCertified Recording Engineer, CEA - Music

Institute of Audio Research
New York, New York
06.1998

High School Diploma -

Bishop Grandin High School
Calgary, AB
06.1994

Skills

  • Advanced MS Office Suite; Teams, Word, Excel, Outlook, PowerPoint, One Note
  • Enterprise Systems: SAP, LiveLink, Fieldglass, Ariba, DocuSign
  • Operating Systems: Windows OS, MAC OS
  • Social Media: Facebook, Twitter, Instagram
  • Accounting Software: Simply Accounting, QuickBooks
  • Website Platforms: Word Press, Wix
  • Additional Programs: Adobe Photoshop, Micro Edge Gift

Timeline

Executive Assistant

SUNCOR ENERGY LTD
09.2019 - Current

Executive Assistant

SAFE HAVEN FOUNDATION
09.2015 - 01.2017

Executive Assistant

BRITGARY PROPERITES LTD
09.2015 - 01.2017

Executive Assistant

NSOLV CORP
10.2014 - 09.2015

Executive Assistant

ARTS COMMONS
07.2013 - 09.2014

Office Manager/Executive Assistant

DO IT RIGHT ROOF/EXT LTD
03.2008 - 06.2013

Canadian Investment Funds Course - Financial Planning

Investment Funds Institute of Canada

Bachelor of Arts - Art History

Dowling College

Recording Engineering & PostproductionCertified Recording Engineer, CEA - Music

Institute of Audio Research

High School Diploma -

Bishop Grandin High School
TIFFANY NORMANDEAU