Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
9
9
years of professional experience
Work History
Student Supervisor
Nadleh Whuten Band
07.2023 - 08.2023
Facilitated positive learning environment by proactively addressing conflicts and fostering open communication among students.
Boosted student performance by providing individualized attention and feedback on assignments.
Increased student motivation by providing personalized feedback and support for individual learning needs.
Developed strong relationships with students, parents, and colleagues to foster positive learning environment.
Coastal Gas-link Pipeline- Pilot Driver
Nadleh-Macro
01.2022 - 01.2023
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Upheld high standards of cleanliness within vehicle's interior/exterior appearance, providing professional image for company at all times.
Kept detailed mileage and fuel reports to track overall fuel costs.
Carrier Sekani Family Services, Patient Travel Clerk
Carrier Sekani Family Services
01.2019 - 01.2021
Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
Collaborated with team members to meet and exceed performance goals consistently.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Developed strong relationships with clients, providing excellent customer service and support.
Book Travel & Accomodations for 10 First Nations Bands
Medical Office Assistant/Patient Travel Clerk
Nadleh Whu'ten Band
01.2016 - 01.2019
Coordinated complex multi-destination trips with attention to detail, resulting in seamless travel experiences for clients.
Maintained frequent communication with clients during trips to address any issues or concerns that arose while traveling.
Implemented new filing system that increased organization and accessibility of client records.
Enhanced customer satisfaction by efficiently handling travel bookings and addressing inquiries.
Collaborated with vendors to negotiate exclusive deals, resulting in cost savings for clients.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Emergency Operations Logistics Leader
Nadleh Whu'ten Band
06.2018 - 10.2018
Identified team weak points and implemented corrective actions to resolve concerns.
Oversaw day-to-day activities of 20 employees in Security & Fire Fighting, fostering inspiring atmosphere to optimize employee experiences.
Order work gear
Assisted with new hire processing and existing training programs.
Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
Confirmed confidential budget reports remained up-to-date for manager.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Stuart Nechako Manor - Care Aide - On Call/Casual
Stuart Nechako Manor
01.2015 - 01.2016
Managed challenging behaviors effectively using de-escalation techniques, ensuring safety of all parties involved.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Remained alert to problems or health issues of clients and competently responded.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Maintained a clean and safe environment for patients by following infection control protocols and conducting regular safety checks.
Skills
Strong Work Ethic
Attention to Detail
Punctual and Dependable
Flexible Schedule
Inventory Management
Emergency Readiness
Multicultural Leadership
First Aid Training
Logistics Coordination
Two-Way Radio Operation
Defensive Driving
Education & Certificates
Grade 12 Diploma - Fraser Lake Elementary Secondary School 2013
Mining Potential- MIHR Certificate, 2024
Mining Potential- MIHR Safety Leadership in the workplace, 2024