Tiffany Neal

• Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Assessed customer hair texture, treatment history, and desired outcome to determine services required.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Enhanced client satisfaction by providing personalized hair and beauty consultations.

Managed barn activities overnight independently as well as assisting in surgery and admitting patients.

• Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
• Assisted hair stylists with colorwork by applying base colors and toners.
• Supported stylists during haircuts by providing necessary tools and equipment, aiding in the timely completion of appointments.

• Developed relationships with guests to meet client needs and encourage repeat service.
• Consistently kept reception area clean and tidy and maintained presence at desk area.
• Facilitated communication between clients and stylists ensuring clear understanding of desired outcomes leading to greater customer satisfaction.
• Proactively addressed potential conflicts within appointment scheduling minimizing disruptions to daily operations.
• Assisted in training new receptionists on salon policies and procedures contributing to a cohesive work environment.
• Managed inventory of salon products, ensuring adequate stock levels were maintained for smooth operations.
• Processed payments accurately, handling cash transactions and balancing daily sales reports.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.