Dynamic Office Manager with a proven track record at Lin Engineering, excelling in schedule management and customer engagement. Enhanced office efficiency through strategic inventory management and organized successful company events. Skilled in data entry and maintaining confidentiality, fostering a productive and positive workplace environment.
Overview
16
16
years of professional experience
Work History
Office Administrative Assistant
San Benito Cattle Co./ Rancho Quien Sabe
02.2022 - Current
Coordinated meetings, prepared agendas, and documented meeting minutes for effective follow-up.
Implemented filing system improvements to optimize document retrieval and organization.
Developed and maintained databases to improve data accuracy and reporting capabilities.
Led initiatives to enhance workplace organization, resulting in improved productivity and morale.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
Managed housekeeping duties and schedules
Assisted coworkers and staff members with special tasks on daily basis.
Server
Ridgemark Golf Course
12.2021 - 11.2023
Delivered exceptional customer service by anticipating needs and providing personalized dining experiences.
Collaborated with kitchen staff to ensure timely and accurate food preparation and delivery.
Trained new team members on menu offerings, service protocols, and operational procedures.
Resolved guest complaints promptly by implementing effective problem-solving techniques.
Maintained cleanliness and organization of dining area to enhance overall guest experience.
Developed strong relationships with regular customers, fostering loyalty and repeat business.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Office Manager
Lin Engineering
03.2011 - 05.2014
Coordinated daily office operations to ensure efficiency and smooth workflow.
Managed scheduling and calendar organization for senior management and team members.
Implemented office supply inventory system, reducing costs through strategic purchasing.
Assisted in onboarding new employees, ensuring compliance with company policies.
Operated front desk, answered/transferred all calls
Greeted all guests, employees, vendors and visiting sales teams
Assisted Marketing, Sales, IT, and Accounting departments
Organized company events and meetings, improving team engagement and morale.
Monitored office maintenance needs, coordinating repairs and service requests promptly.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Property Management Assistant
Pivetti Company
02.2010 - 03.2011
Assisted in managing tenant communications and resolving inquiries effectively.
Supported property maintenance efforts by coordinating service requests with vendors.
Facilitated the scheduling of property showings to prospective tenants.
Maintained organized records of tenant applications and lease agreements.
Kept Craig's List listings accurate and up to date
Contributed to regular property inspections, identifying areas for improvement.
Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Social Worker - Child and Youth at San Benito County Health & Human Services Agency Public Health DivisionSocial Worker - Child and Youth at San Benito County Health & Human Services Agency Public Health Division