Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tiffany Mena

Edmonton,AB

Summary

Dynamic customer service professional with a proven track record at Forever 21, excelling in employee training and cash handling. Adept at fostering team collaboration and enhancing product knowledge, I consistently deliver exceptional service, ensuring customer satisfaction and operational efficiency. Recognized for supporting team success during peak periods.

Overview

2
2
years of professional experience

Work History

Customer Service

La patrona
Edmonton, Alberta
08.2024 - 01.2025
  • Trained new customer service representatives on product knowledge and customer service skills.
  • Greeted visitors and provided customer service assistance.

Point of Sale Associate

Forever 21
Edmonton, Alberta
04.2023 - 05.2024
  • Supported team members during peak times or when short staffed.
  • Provided excellent customer service to customers in person and over the phone.
  • Performed opening and closing procedures including counting money, balancing cash registers, reconciling daily sales receipts.
  • Demonstrated knowledge of store products and services to customers.

Education

High School Diploma -

Cardinal Collins Catholic Academic Centre
Edmonton, AB
06-2023

Skills

  • Customer service
  • Employee training
  • Point of sale
  • Cash handling
  • Product knowledge
  • Team collaboration

Languages

English
Professional
Spanish
Professional

Timeline

Customer Service

La patrona
08.2024 - 01.2025

Point of Sale Associate

Forever 21
04.2023 - 05.2024

High School Diploma -

Cardinal Collins Catholic Academic Centre
Tiffany Mena