TIFFANY MAGALY PLATERO
SOUTH LAKE TAHOE,CA
Summary
I am a detail oriented person who’s consistent with work as well as putting my passion in any given work area or task at hand, demonstrating my reliability and work ethic. I always put in my effort and do my best with any job and being a Team player.
Overview
5
5
years of professional experience
Work History
HR Coordinator
Bally's Hotel & Casino
02.2025 - Current
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Conducted new employee onboarding and provided ongoing orientation training.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Maintained human resources information system and kept employee files up to date and accurate.
- Reviewed human resources paperwork for accuracy and completeness.
Dispatcher
Hilton Grand Vacations
02.2023 - 02.2024
- I worked as a Dispatcher for Hilton Grand Vacations where I was responsible for operating the Housekeeping department and making sure all calls were properly distributed throughout the department.
- I did administrative work such as ordering supplies, scheduling appointments for the Housekeeping department manager, and doing the day shift housekeeping lists for all Housekeepers.
- This job consisted of multi-phone line services where I was responsible for answering/transferring guest phone calls, front desk calls, and manager calls.
- Worked in an office for long periods of time where my main source of work was on Outlook, Excel, Microsoft word, and PowerPoint
Front Desk Receptionist
South Shore Roofing
01.2021 - 01.2023
- Administrative work
- Answering client phone calls
- Credit card handling all required payments from clients/insurances.
- Communicating with insurance companies, filing reports, and bid/contract forming.
Education
Associate of Arts - Business
Lake Tahoe Community College
South Lake Tahoe, CA06.2025
Bachelor of Arts - Business Administration
California State University, Chico
Chico, CA06.2028
Skills
- Dispatching
- Administrative work
- Multi-line phone systems
- Computer skills
- Translating
- Typing
- Microsoft word
- Phone etiquette
- Microsoft Outlook
- Excel
- Multi-tasking
- Detail-oriented
- Proficient
- UKG
LANGUAGES
English
Spanish (Bilingual)
Timeline
HR Coordinator
Bally's Hotel & Casino
02.2025 - Current
Dispatcher
Hilton Grand Vacations
02.2023 - 02.2024
Front Desk Receptionist
South Shore Roofing
01.2021 - 01.2023
Associate of Arts - Business
Lake Tahoe Community College
Bachelor of Arts - Business Administration
California State University, Chico