Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tiffany Lozano

San Jose

Summary

Certified Medical Assistant with experience supporting outpatient clinical and front office operations in high-volume clinics. Strong foundation in injections, sterile technique, patient intake, EHR documentation, and patient education. Known for providing compassionate, detail-oriented care while supporting efficient clinic workflows and multiple providers. Highly motivated to transition into a specialty practice such as Dermatology or Rheumatology and quick to learn new procedures. Bilingual in Spanish and English.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant/ Front Office Coordinator

Indian Health Center
02.2024 - Current

• Collected and documented vital signs, chief complaints, and lab results including UPT, HET, AU, and EKG.
• Assisted providers during exams and minor procedures while maintaining sterile technique and infection control standards.
• Administered injections and immunizations per provider orders.
• Prepared, cleaned, and stocked exam rooms to ensure clinical readiness.
• Educated patients on treatment plans, medications, and follow-up instructions.
• Maintained accurate EHR documentation and organized patient charts.
• Performed front office duties including call routing, scheduling, patient registration, and insurance verification.
• Supported efficient patient flow in a high-volume outpatient clinic.

Certified Medical Assistant

Kaiser Permanente Group
04.2023 - 06.2023

• Obtained and recorded patient histories, vital signs, and test results while maintaining strict confidentiality.
• Prepared treatment rooms and assisted providers during clinical examinations and procedures.
• Administered medications and injections as directed by providers.
• Ensured compliance with HIPAA, OSHA, and patient safety regulations.

Medical Assistant Externship

McGraw-Hill Connect
01.2023 - 03.2023

• Performed patient intake, vital signs, room setup, and EHR chart updates.
• Practiced injections (IM, SQ, ID), glucose testing, hemoglobin/hematocrit testing, cholesterol testing, and EKGs.
• Assisted with specimen collection including urine pregnancy tests and throat swabs.
• Followed universal precautions and biohazard safety protocols.

Clerical Assistant

COVID Clinic, Inc.
01.2022 - 06.2022

• Registered and assisted up to 100+ patients daily.
• Collected and processed COVID tests with accurate documentation and reporting.
• Answered patient questions and provided compassionate customer service.
• Assisted monolingual Spanish-speaking patients during check-in and care processes.

Education

Medical Assistant Certification -

JobTrain
San Jose, CA
10 2023

Associate of Science - Biology

San Jose Community College
San Jose, CA

Skills

Vital signs & patient intake
Injections (IM, SQ, ID) & immunizations
Sterile technique & infection control
Lab testing: UPT, HET, AU, EKG
EHR documentation & chart management
Patient education & follow-up care
Appointment scheduling & pre-registration
Insurance verification & front office support
HIPAA compliance
High-volume patient flow coordination
Bilingual: Spanish / English

Certification

• CPR / BLS Certified

Languages

Spanish

Timeline

Medical Assistant/ Front Office Coordinator

Indian Health Center
02.2024 - Current

Certified Medical Assistant

Kaiser Permanente Group
04.2023 - 06.2023

Medical Assistant Externship

McGraw-Hill Connect
01.2023 - 03.2023

Clerical Assistant

COVID Clinic, Inc.
01.2022 - 06.2022

Medical Assistant Certification -

JobTrain

Associate of Science - Biology

San Jose Community College
Tiffany Lozano