Tiffany Leopold
Summary
Skilled in implementing strategies that enhance revenue and foster positive client relationships, with a focus on achieving and exceeding sales objects. Exceeding targets resulting in monthly bonuses and company incentives. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
14
14
years of professional experience
Work History
Store Manager
Goeasy Easyhome
12.2010 - Current
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Supported cash flow management by consistently monitoring accounts receivable and collections activities.
Sales
Rent-A-Center
12.2010 - 01.2013
- Utilized consultative sales and closing techniques to meet sales objectives.
- Collaborated with sales teams to develop targeted sales strategies that maximized revenue potential.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Analyzed sales performance to identify areas of weakness, making recommendations to improve sales.
- 2013 company acquisition/takeover to Easyhome
Education
Nova Scotia Community College
Kentville, NSSkills
- Customer Service
- Customer Relations
- Team Building and Leadership
- Inventory Management
- Payroll Management
- Performance Reviews
- Maximizing profitability
- Risk Management
- Promotional planning
Languages
English
Full Professional
Timeline
Store Manager
Goeasy Easyhome
12.2010 - Current
Sales
Rent-A-Center
12.2010 - 01.2013
Nova Scotia Community College
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