Summary
Overview
Work History
Education
Skills
Languages
hobbies and interests
Timeline
Generic

Tiffany Law

Vancouver,Canada

Summary

Results-driven forward thinker that values integrity, excellence and thrives in a collaborative environment. Exceptional at adapting to change, balancing work priorities to meet corporate objectives and working under tight deadlines. Skilled in identifying opportunities to optimize processes, drive efficiency, and build brand loyalty.

Overview

5
5
years of professional experience

Work History

Senior Analyst, Retail Integrations - Clients

Aritzia
07.2023 - Current
  • Project managed the development of an in-house digital selling app. Managing critical paths, determining optimal timelines and assessing resourcing required from stakeholders.
  • Led the division during our largest annual sales event that resulted in a 2.6% sales increase to forecasted corporate goals. Advised on sales event strategy to promote an omni-channel client experience, created content for division-wide calls and developed a comprehensive a post-event analysis for 115+ stores.
  • Identified opportunities to streamline Sales Learning and Development Tools to formally train 100+ Boutique Teams on inclusive selling and servicing best practices.

Analyst, Retail Operations - Clients

Aritzia
08.2022 - 06.2023
  • Project managed the deployment of a digital selling app across 100+ boutiques and 1500+ users. Evaluated impacts to cross functional partners and executed all integration deliverables including: timelines, process documentation, change management and creation of leadership reporting.
  • Managed department day-to-day operations by triaging situations with urgency and advocating for solutions that best aligned with corporate objectives.
  • Analyzed 52,000+ client survey responses to inform business decisions for the development of a Client Loyalty Program.

Coordinator, Retail Operations - Clients

Aritzia
10.2020 - 08.2022
  • Developed an excel framework to analyze feedback from 2000+employees to drive business improvements and aid in data-based decision making.
  • Supported with the integration of new programs and the optimization of day-to-day operation processes across 100+ boutiques.
  • Coordinated launch timelines and team resources for over 15 New Store Openings in new markets. Streamlined communications, packaging allocations, and supply order forms.

Coordinator, Retail Communications

Aritzia
06.2019 - 04.2020
  • Consulted on the development of a corporate communication calendar to inform on message priorities across work streams
  • Created an internal communication plan for 15+ new store openings across Canada and USA
  • Reviewed communications being published across 95+ Retail Boutiques to ensure copy was clear, concise and engaging.

Education

Bachelor of Commerce - Marketing

UBC Sauder School of Business
Vancouver, BC
11.2020

Skills

  • Expertise in impacts assessment and change management
  • Strong Communicator with experience in project management and cross functional collaboration
  • Highly Proficient in Microsoft Excel, PowerPoint and Word

Languages

English
Native or Bilingual
Cantonese
Native or Bilingual
French
Limited Working

hobbies and interests

  • Avid Reader and Traveler
  • Pilates and Pickleball Enthusiast
  • Baking and Dried Floral Design

Timeline

Senior Analyst, Retail Integrations - Clients

Aritzia
07.2023 - Current

Analyst, Retail Operations - Clients

Aritzia
08.2022 - 06.2023

Coordinator, Retail Operations - Clients

Aritzia
10.2020 - 08.2022

Coordinator, Retail Communications

Aritzia
06.2019 - 04.2020

Bachelor of Commerce - Marketing

UBC Sauder School of Business

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Tiffany Law