Tiffany Krieger
Fort St. John,BC
Summary
Dynamic and dedicated server with a strong work ethic, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent customer service skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Waitress
The W Breakfast N Lunch
06.2024 - Current
- Delivered exceptional service to enhance customer experience and satisfaction.
- Managed food and beverage orders accurately, ensuring timely delivery to guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- menu memorization
- Used slow periods to restock supplies.
- Collaborated with kitchen staff to synchronize orders and improve service efficiency.
- Implemented suggestions for menu improvements based on guest feedback and trends.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Concession Stand Worker
Tasty Dogs
01.2024 - 03.2025
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Operated cash register, processing customer transactions efficiently and accurately.
- Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
- Maintained clean, organized workspace according to operational standards.
- Prepared food items following health and safety regulations to ensure quality standards.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Developed strong multitasking abilities, juggling multiple tasks simultaneously without compromising quality of service.
- Enhanced customer satisfaction by providing efficient and friendly service at the concession stand.
- Remained adaptable under pressure, efficiently switching between roles as needed during busy periods or employee absences.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Collaborated with team members to ensure smooth operations during high-volume events or peak hours.
- Monitored inventory and notified management of deficiencies or shortages.
- Supported event staff by quickly preparing large orders for groups or special occasions, contributing to overall positive experiences.
- Increased sales by creating visually appealing displays for food items and promotional materials.
- Accurately operated cash register to process customer payments.
- Recognized as a dependable team member, consistently arriving on time and prepared for shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Waitress
Silver Creek Cook House
04.2024 - 08.2024
- Seat tables/parties with a warm welcoming atmosphere.
- Got drinks, made milk shakes, Ice cream sundaes.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Handled cash transactions accurately, ensuring proper end-of-shift reconciliation.
- Resolved guest complaints effectively, fostering positive dining experiences.
- Took orders, wrote bills, Processed payments.
- Delivered food in a timely, friendly manner.
- Assisted with closing duties.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Collaborated with kitchen staff to streamline food preparation and enhance service efficiency.
- Provided exceptional customer service, ensuring accurate order delivery and guest satisfaction.
Crew Member
McDonalds
08.2018 - 02.2020
- Delivered exceptional customer service, ensuring satisfaction and fostering loyalty.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Operated kitchen equipment safely and efficiently, maintaining high food quality standards.
- Collaborated with team members to streamline order preparation processes, reducing wait times.
- Trained new crew members on operational procedures and customer interaction best practices.
- Worked lobby, front counter, drive-thru and kitchen/dishes, and assisted with stolks.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Education
High School Diploma -
The Key Learning Centre
Fort St. John, BC06.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Multitasking and organization
- Problem-solving
- Teamwork and collaboration
- Multitasking Abilities
- Flexible and adaptable
Languages
English
Certification
- Selling it Right
- Serving It Right
Timeline
Server/Waitress
The W Breakfast N Lunch
06.2024 - Current
Waitress
Silver Creek Cook House
04.2024 - 08.2024
Concession Stand Worker
Tasty Dogs
01.2024 - 03.2025
Crew Member
McDonalds
08.2018 - 02.2020
High School Diploma -
The Key Learning Centre