Summary
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Tiffany Johnson

Calgary,AB

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Customer Service Representative

Lawson Printing
12.2016 - 01.2024
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Responded to customer requests for products, services, and company information.
  • Maintained up-to-date knowledge of product and service changes.
  • Handled payments and maintained adequate cash supply.

Dishwasher

IKEA Restaurant
04.2009 - 12.2016
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Loaded and unloaded dishwashing machine.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.

Dishwasher

Moxies Bar & Grill
06.2006 - 04.2009
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
  • Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Washed dishes and assisted in bussing tables.

Education

Western Canada High School
Calgary, AB
2006

Skills

  • Product Sales
  • Computer Proficiency
  • Quality Control
  • Team Development
  • Money Handling Abilities
  • Problem-Solving Abilities
  • Client Relations
  • Machine Operation
  • Cleaning Procedures
  • Safety Awareness
  • Fast-paced environment
  • Attention to detail
  • Time management
  • Decision-Making

Languages

English
Full Professional

Timeline

Customer Service Representative

Lawson Printing
12.2016 - 01.2024

Dishwasher

IKEA Restaurant
04.2009 - 12.2016

Dishwasher

Moxies Bar & Grill
06.2006 - 04.2009

Western Canada High School

Similar Profiles

CREATE PROFILE
Tiffany Johnson