Tiffany Hillock
Greater Sudbury,ON
Summary
Dynamic Processing Clerk with extensive experience at Canada Revenue Agency, specializing in tax return processing and taxpayer assistance. Excelled in managing complex workloads and deadlines, demonstrating exceptional problem-solving abilities and data verification skills. Renowned for outstanding organizational skills and effective communication, consistently enhancing team collaboration and process efficiency.
Overview
19
19
years of professional experience
Work History
Bagpiper
Lockerby Legion
11.2024 - Current
Volunteer at lockerby legion
Teaching bagpipes and music
Processing Clerk
Canada Revenue Agency
03.2021 - 07.2024
Processing t1 tax returns
Helping tax payers fix mistakes and missing forms
Managing time and phone calls
Hair Stylist
Many Employers
01.2015 - 11.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Cadet
200 Wolf Squadron
09.2005 - 11.2012
Service to the community, serving tea and cleaning for veterans.
Education
Cosmetology - Hair Styling
Modern College
Greater Sudbury, ON06.2015
Sudbury Secondary School
Greater Sudbury, ON06.2013
Skills
- Searching records
- Deadline oriented
- Filing systems
- Workload management
- Document processing
- Answering phones
- Producing reports
- Information management
- Data verification
- Database research
- Creating reports
- Database recordkeeping
- Managing file systems
- Phone answering
- Database data entry
- Data entry
- Inventory management
- Paperwork processing
- Process documentation
- Photo processing
- Document control
- Data visualization
- Process analysis
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Organizing and prioritizing work
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Teamwork skills
- Claims processing
- Relationship building
- Microsoft office
- Computer proficiency
- Documentation skills
- Team building
- Claims adjustment
- Self motivation
Languages
English
Full Professional
Timeline
Bagpiper
Lockerby Legion
11.2024 - Current
Processing Clerk
Canada Revenue Agency
03.2021 - 07.2024
Hair Stylist
Many Employers
01.2015 - 11.2020
Cadet
200 Wolf Squadron
09.2005 - 11.2012
Cosmetology - Hair Styling
Modern College
Sudbury Secondary School
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