Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tiffany Fuller

Newhall

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

15
15
years of professional experience

Work History

Store Manager

Starbucks Coffee
01.2020 - Current
  • Skills: Leading with Partner care in mind, Using all metrics and KPIs to solve any operational or business gaps, Leading with a growth mindset, Continuously grows partners coffee craft, Create development plans and action plans to enhance the Starbucks Experience, Created a Barista Boot Camp to help district staff stores, Hiring initiatives, Collaborates with team while creating a culture that embodies Starbucks Mission and Values, Uses all metrics to properly schedule, etc.
  • Promoted Five Coffee Masters, Ten Barista Trainers, and Five Shift Leads. Increased Store Sales/COSD's through multiple SAP's, Managed all areas of the Store Manager approach. Currently a Store Manager Trainer and have trained two managers.

Manager

Groundwork Coffee
01.2017 - 01.2019
  • Skills: Making drinks to standard, Opening and Closing Procedures, Quality Customer Service, Latte Art, Manuel Brews, Keeping to health code standards, Furthering coffee knowledge, Keeping up with Labor, Scheduling, Handling employee and customer issues, Overseeing all daily Store Operations, Training, etc.

Barista/Lead

Coffee Kiosk
01.2016 - 01.2017
  • Skills: Making drinks to company standards, Making drinks to Groundwork Standard, Pulling shots manually, Quality customer service, Opening Closing and Mid Procedures, Keeping up with all daily and weekly tasks, Opening and Closing Register, Counting safe, Latte art, Manuel brews, Working well with a team, Working in Drive thru and sit down, Cleaning to health code, Leading Shifts, etc.

Barista/Lead

Joe Coffee
01.2015 - 01.2016
  • Skills: Making coffee to standards, Pulling shots manually, Quality customer service, Opening Closing and Mid procedures, Making coffee to Herkimers standards, Keeping up on all cleaning tasks, Table touching, Counting register, Working well under pressure and with a team, etc.

Barista/Lead

Coffee Bean and Tea Leaf
01.2014 - 01.2015
  • Skills: Making drinks to (SOP), Giving customers a quality experience, Keeping up on all cleaning tasks, Opening Closing and Mid procedures, Being able to work well under pressure and with a team, Pulling shots manually, Quality customer service, Re-training all employees to standard, Leading Sales, Raising health code standards, etc.

Barista

Barnes And Noble
01.2013 - 01.2014
  • Skills: Making coffee to company standards, Keeping up on all side tasks, Expediting, Baking all foods properly and in a timely manner, Table touch, Working on book floor, Sales, Closing and Opening procedures, etc.

Barista

Starbucks Coffee
01.2009 - 01.2012
  • Skills: Making quality coffee to company standard, Following all routines, Opening and Closing Procedures, Cleaning to QUASA standards, Excellent Customer Service, Lead Sales, Etc.

Education

Skills

  • Store Manager Trainer
  • Coffee Master
  • Community Champion
  • Barista Competition Experience
  • Latte Art
  • Management Experience
  • Great people skills
  • Customer Service

References

  • Becca, Manager, 818-689-0787
  • Jenny Lane, District Manager, 661-425-6406
  • Reynaldo, Manager, 661-607-6759

Timeline

Store Manager

Starbucks Coffee
01.2020 - Current

Manager

Groundwork Coffee
01.2017 - 01.2019

Barista/Lead

Coffee Kiosk
01.2016 - 01.2017

Barista/Lead

Joe Coffee
01.2015 - 01.2016

Barista/Lead

Coffee Bean and Tea Leaf
01.2014 - 01.2015

Barista

Barnes And Noble
01.2013 - 01.2014

Barista

Starbucks Coffee
01.2009 - 01.2012

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Tiffany Fuller