Tiffany Ennis
Nelson,Canada
Summary
Experienced spa manager and medical aesthetician seeking to leverage over 12 years of experience in the aesthetics industry, including leadership, treatment expertise, and client-focused services, to contribute to the growth and success of Perfectly Polished Medi Spa as Spa Manager. Seasoned Spa Manager with diverse background in spa operations and management. Possess deep knowledge of spa services, client relations, facility management, and staff supervision. Skilled in developing and implementing marketing strategies, improving guest satisfaction, and driving revenue growth. Previous work has consistently led to improved operational efficiency and increased customer retention rates.
Overview
21
21
years of professional experience
Work History
Production Manager
Antidote Processing
Nelson, Canada
05.2024 - Current
- Oversee staff scheduling and coordinate production schedules
- Manage inventory, ordering, shipping, and receiving
- Administer quality control processes and resolve any issues in a high-stress, quality-controlled environment
- Provide logistics support and handle all administrative tasks, including reporting and tracking
- Utilize ERP software for creating and managing manufacturing events
- Foster a strong team dynamic in a fast-paced environment
Spa Manager
SkinBliss Medi Spa
Nelson, Canada
01.2012 - 01.2016
- Managed daily operations, including scheduling, payroll, and staff supervision (4-6 people)
- Handled client consultations and provided personalized treatment plans using Environ, PCA, Image, and Eminence products
- Delivered services including laser hair removal, IPL treatments, facials, body contouring, and chemical peels
- Oversaw marketing and social media efforts, organized events, and attended trade shows
- Ensured smooth operation of the spa, from product ordering to customer service, including waxing, body wraps, massage (non-RMT), and makeup applications
Lead Medical Aesthetician
Hummingbird Medical Aesthetics
Calgary, Canada
01.2004 - 01.2008
- Assisted Dr
- Adrian Viljoen with Thermage skin tightening and injectables
- Delivered laser hair removal, IPL treatments, and Environ medical facials
- Worked with a variety of clients to create personalized skincare plans
- Provided customer service at reception before advancing to a leadership role
- Managed all aspects of the spa’s day-to-day operations in collaboration with the medical team
Education
High School Diploma -
Calgary, AB01.2007
Medical Aesthetician Certification - laser hair removal, IPL, Thermage, Environ facials, Jane Iredale makeup applications, massage, and medical aesthetics
Hummingbird Medical Aesthetics and Institute
Calgary, ABSkills
- Workforce Coordination
- Payroll Administration
- Tailored Treatment Plan Development
- Medical Aesthetic Treatments: Laser, IPL, BBL, Thermage, Environ Facials
- Marketing & Social Media Management
- Strong Knowledge of Professional Skincare Lines such as PCA, Image, Environ, Eminence and many more
- Team Leadership & Development
- Excellent Communication Skills
- Problem-Solving & Critical Thinking
- Appointment scheduling
- Sales & Marketing
- Staff Hiring & Training
- Inventory management
- Multi-tasking
- Business development
- Employee coaching
- Assignment delegation
- Budget planning
- Spa operations
- Client service management
- Spa software proficiency
References
Available upon request.
References
References available upon request.
Timeline
Production Manager
Antidote Processing
05.2024 - Current
Spa Manager
SkinBliss Medi Spa
01.2012 - 01.2016
Lead Medical Aesthetician
Hummingbird Medical Aesthetics
01.2004 - 01.2008
High School Diploma -
Medical Aesthetician Certification - laser hair removal, IPL, Thermage, Environ facials, Jane Iredale makeup applications, massage, and medical aesthetics
Hummingbird Medical Aesthetics and Institute
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