Tiffany Condie
Winnipeg,MB
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
16
16
years of professional experience
Work History
Manager
Steve Madden
04.2020 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving customer concers promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Accomplished multiple tasks within established timeframes.
Manager/Trainer
DAVIDsTEA
04.2017 - 07.2020
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
- Drove the successful launch of new products and services, ensuring all employees were proficient in their roles prior to release dates.
- Improved employee retention rates with effective onboarding processes and ongoing support initiatives.
- Optimized learning outcomes, designing engaging training materials that catered to various learning styles.
Manager-Store Trainer
The Body Shop, Store
10.2007 - 03.2017
- Improved employee performance by designing and implementing effective training programs.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Pre-Requisite For Esthetics Licensing - Hair Dressing, Esthetics
Scientific Marvel
Winnipeg, MB05.2004
High School Diploma -
Gimli High School
Gimli, MB06.2002
Skills
- Expense Tracking
- Performance Management
- Staff Development
- Business Development
- Strategic Planning
- Performance Evaluations
- Operations Management
- Time Management
Languages
English
Native or Bilingual
Timeline
Manager
Steve Madden
04.2020 - Current
Manager/Trainer
DAVIDsTEA
04.2017 - 07.2020
Manager-Store Trainer
The Body Shop, Store
10.2007 - 03.2017
Pre-Requisite For Esthetics Licensing - Hair Dressing, Esthetics
Scientific Marvel
High School Diploma -
Gimli High School
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