TIFFANY CHENARD
Ottawa
Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth.
Overview
7
7
years of professional experience
Work History
Receptionist/Administrative Assistant
Sicotte Guilbault
01.2022 - 05.2024
- Worked with litigation management software systems.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
- Scheduled and made appointments for multiple attorneys.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Medical Receptionist
Canadian Diagnostic Center
11.2018 - 05.2019
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Transcribed phone messages and relayed to appropriate personnel.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Supervisor
Green Earth
01.2017 - 01.2018
- Greet and assist customers
- Respond to customer inquiries and complaints
- Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or performing services for customers
- Monitor sales activities to ensure that customers receive satisfactorily service and quality goods
- Inventory stock and reorder when necessary
- Instruct staff on how to handle complicated sales
- Meet financial objectives by preparing an annual budget; and scheduling expenditures; analyzing variances and initiating corrective actions
- Formulate pricing policies and accuracy
- Attend trade shows to identify new products and services
- Coach, counsel, recruit, train, and discipline employees
- Approve contracts with vendors
- Utilize information technology to record sales figures for data analysis
Education
Paralegal -
Herzing College
Ottawa, Ontario01.2015
Community and Justice Services - undefined
La Cite Collegial
Ottawa, Ontario01.2010
Skills
- Bilingual (French/English)
- Reliable
- Punctual
- Excellent communication
- Organized
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Receptionist/Administrative Assistant
Sicotte Guilbault
01.2022 - 05.2024
Medical Receptionist
Canadian Diagnostic Center
11.2018 - 05.2019
Supervisor
Green Earth
01.2017 - 01.2018
Community and Justice Services - undefined
La Cite Collegial
Paralegal -
Herzing College
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